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Extended Stay America - Cleveland - Airport - North Olmsted
- Hotels
- North Olmstead, OH
About this business
Location details
24851 Country Club Blvd., North Olmstead, OH, 44070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The halls smelled musty and smoky..not healthy For the price we paid, I expected better. There was no breakfast - just a couple of choices. Coffee was very good.
Business response:
I appreciate you taking the time to write a review of your experience with us. Please accept our apologies for the cleanliness issues you experienced. To uphold our company’s high standards, I will be reviewing our cleaning and room inspection procedures with our staff to ensure your experience is not repeated. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Pleasant and very close to where we needed to stay..........
Business response:
Thank you for taking the time to write a review of your stay. It's great to hear that you enjoyed the location and price of our hotel. I'm glad that we were able to offer affordable and compatible rates to you and provide you with a "home away from home" experience. Thank you for choosing Extended Stay America. We hope to see you again soon.
What a room. The room was very comfortable and provided us with a good stay as we visited family and friends. Would defeinitely go back.
Business response:
Thank you for taking the time to write a review of your stay. I'm so pleased to hear that we provided you with a comfortable stay. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future!
no ice available, no hair dryer breakfast coffee ran out by 8:30AM
Business response:
Thank you for taking the time to write a review of your stay. I apologize that your stay was not up to standard. We do provide hair dryers at the front desk and I apologize if this was not mentioned to you at check-in. In response to your feedback, I will make sure we clearly communicate our amenities at check-in as well as making sure our grab-and-go breakfast is fully stocked. I really appreciate you bringing this to our attention. Thank you again for sharing your experience with us. We look forward to welcoming you back i... read more
Excellent service, kitchen supplies, and sleep My hotel stay was excellent. Clean, comfortable room and spotless bathroom, kitchen and kitchen supplies. Great, helpful front desk and managerial staff. They gave me good local directions and responded effectively to my special needs. I needed to shorten my stay and had a terrible time trying to do that on Expedia (my call was dropped four times), but the hotel billed just the two nights and I hope that will correct things. I was so comfortable here, I regretted not being able ... read more
Business response:
Thank you for taking the time to write a review of your stay. I'm glad that your stay was excellent and that you enjoyed our clean and comfortable rooms as well as our fully equipped kitchens. I'm thrilled that our staff was helpful to you. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future!
older motel but comfortable Motel was a older dated motel,the room was clean and large,and comfortable.The service was good however you had to ask for any extra things you might have needed. The price was higher then what was offered in the motel. The breakfast was just grab and go such as muffins etc. The coffee offered in the lobby was removed when the front desk closed. This front desk was not a 24hr. desk.
Business response:
Thank you for taking the time to write a review of your stay. I'm glad that your room was clean and comfortable. We are dedicated to making sure that we provide fresh and clean rooms that will allow you to feel comfortable and give you a home away from home experience. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future!
It was a clean room. Very nice room for the price.
Business response:
I wanted to thank you for taking the time to post a review of your stay. I'm glad that we provided you a clean room for a great price. Guest satisfaction is our number one goal. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future!
***** HOTEL This is probably the best Hotel I have ever stayed at. Great price clean, great location, the staff was wonderful . If we needed it we asked and we got it no waiting. Will staying there again.....
Business response:
Ron - I appreciate you taking the time to write such a pleasing review. I'm so pleased to hear that our hotel is one of the best hotels you have ever stayed at. I'm glad that our hotel staff was able to meet all your needs and expectations. At Extended Stay America, we strive to make all of our guests feel like they are visiting their home away from home. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future.
Frequently asked questions about Extended Stay America - Cleveland - Airport - North Olmsted
How is Extended Stay America - Cleveland - Airport - North Olmsted rated?
Extended Stay America - Cleveland - Airport - North Olmsted has a 3.4 star rating with 1,603 reviews.
When is Extended Stay America - Cleveland - Airport - North Olmsted open?
Extended Stay America - Cleveland - Airport - North Olmsted is open now. It will close tomorrow at 12:00 a.m.