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Extended Stay America - Cleveland - Airport - North Olmsted
- Hotels
- North Olmstead, OH
About this business
Location details
24851 Country Club Blvd., North Olmstead, OH, 44070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
no ice available, no hair dryer breakfast coffee ran out by 8:30AM
Business response:
Thank you for taking the time to write a review of your stay. I apologize that your stay was not up to standard. We do provide hair dryers at the front desk and I apologize if this was not mentioned to you at check-in. In response to your feedback, I will make sure we clearly communicate our amenities at check-in as well as making sure our grab-and-go breakfast is fully stocked. I really appreciate you bringing this to our attention. Thank you again for sharing your experience with us. We look forward to welcoming you back i... read more
Excellent service, kitchen supplies, and sleep My hotel stay was excellent. Clean, comfortable room and spotless bathroom, kitchen and kitchen supplies. Great, helpful front desk and managerial staff. They gave me good local directions and responded effectively to my special needs. I needed to shorten my stay and had a terrible time trying to do that on Expedia (my call was dropped four times), but the hotel billed just the two nights and I hope that will correct things. I was so comfortable here, I regretted not being able ... read more
Business response:
Thank you for taking the time to write a review of your stay. I'm glad that your stay was excellent and that you enjoyed our clean and comfortable rooms as well as our fully equipped kitchens. I'm thrilled that our staff was helpful to you. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future!
older motel but comfortable Motel was a older dated motel,the room was clean and large,and comfortable.The service was good however you had to ask for any extra things you might have needed. The price was higher then what was offered in the motel. The breakfast was just grab and go such as muffins etc. The coffee offered in the lobby was removed when the front desk closed. This front desk was not a 24hr. desk.
Business response:
Thank you for taking the time to write a review of your stay. I'm glad that your room was clean and comfortable. We are dedicated to making sure that we provide fresh and clean rooms that will allow you to feel comfortable and give you a home away from home experience. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future!
It was a clean room. Very nice room for the price.
Business response:
I wanted to thank you for taking the time to post a review of your stay. I'm glad that we provided you a clean room for a great price. Guest satisfaction is our number one goal. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future!
***** HOTEL This is probably the best Hotel I have ever stayed at. Great price clean, great location, the staff was wonderful . If we needed it we asked and we got it no waiting. Will staying there again.....
Business response:
Ron - I appreciate you taking the time to write such a pleasing review. I'm so pleased to hear that our hotel is one of the best hotels you have ever stayed at. I'm glad that our hotel staff was able to meet all your needs and expectations. At Extended Stay America, we strive to make all of our guests feel like they are visiting their home away from home. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future.
Great Stay The staff was friendly and helpful my Mom had a problem with her room and they switched her right away. The rooms were huge double rooms with 2 bathrooms, televisions, living room and kitchen. Will stay here when I am in the area again. I am a light sleeper and slept like a baby during our 4 night stay. Very clean rooms one of the best hotel stays in my life.
how do I look? I was comfortable. The staff needs to improve appearance. Some appropriate. Others? Not so much.
Very basic good place to stay Having in mind that I was looking for cheapest, but good enough hotel, this was a good value for money. If I stayed longer, I'd appreciate any cutlery in room. Breakfast also can't be called breakfast, it was basically coffee and cupcake.
Business response:
Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you found our hotel to be a good value for the money. Still, I am disappointed to read that our grab-and-go breakfast did not meet your needs. Your feedback on this issue will be useful to us as we continually work to improve our hotel. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future!
Frequently asked questions about Extended Stay America - Cleveland - Airport - North Olmsted
How is Extended Stay America - Cleveland - Airport - North Olmsted rated?
Extended Stay America - Cleveland - Airport - North Olmsted has a 3.4 star rating with 1,620 reviews.
When is Extended Stay America - Cleveland - Airport - North Olmsted open?
Extended Stay America - Cleveland - Airport - North Olmsted is open now. It will close tomorrow at 12:00 a.m.