Extended Stay America - Cleveland - Middleburg Heights's cover image

This profile has been claimed by the business owner or representative.

Extended Stay America - Cleveland - Middleburg Heights

3.4
  • Hotels
  • Cleveland, OH

About this business

HospitalityHotels

Location details

17552 Rosbough Blvd., Cleveland, OH, 44130, United States

Get directions
WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.41,498 reviews
Select a rating
sports fan's profile image
sports fan 
8 years ago

you get what u pay for friendly staff, made u feel welcome and accomodatied 

Business response:

Thank you for staying with us. It’s a pleasure knowing you loved the friendliness of our staff and they made you feel welcome. We hope to have the opportunity of welcoming you back soon. Sincerely, Hotel Management 

cindy's profile image
cindy 
8 years ago

Nice and quiet Comfortable accommodations for the price, price was very reasonable? 

Business response:

Cindy, thank you for being our guest at Extended Stay America. We are glad to know all went great during your stay and that and that you were impressed with the good value we offer. It was a pleasure having you here, and we hope to see you again soon. Sincerely, Hotel Management 

Jim's profile image
Jim 
8 years ago

front fest person was great good value 

Business response:

Jim, thank you for staying at Extended Stay America. We are delighted to read you liked our affordable rates and the courteous service provided by our front desk associate. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

David's profile image
David 
8 years ago

Good Value for Your Dollars Good value and a good price. The hotel is located close to retail areas and restaurants. Most importantly, it is a very short trip into downtown Cleveland to enjoy an Indians baseball and/or a Browns football game. Room was clean and comfortable. 

Business response:

David, it was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you found us to be a good value and that our location was perfect for your needs. Reviews such as yours mean a lot! We look forward to welcoming you back. Sincerely, General Manager 

mike's profile image
mike 
8 years ago

Extended Stay The host on duty was really rude it seemed like he had a attitude problem and he wouldn't let me use the public restroom in the facility 

Business response:

Mike, thank you for letting us know about your stay. I was extremely concerned to read your comments and apologize for our staff member being rude to you. I know our staff genuinely cares about providing an enjoyable stay to all of our guests so this incident is not a reflection of our usual service. Appropriate measures have been taken to ensure this is not repeated. I apologize for this unpleasant experience and hope you will consider a second visit. Sincerely, General Manager 

Anonymous's profile image
Anonymous 
8 years ago

Great stay for the price you pay. An economical option with great quality experience. 

Business response:

Thank you for choosing to stay at Extended Stay America. We are happy to know you had a good time here and were satisfied with all that we offer. It was a pleasure hosting you, and we hope to welcome you back soon. Sincerely, General Manager 

Den's profile image
Den 
8 years ago

Very nice for the money We've been coming here for at least ten years and have seen a lot of staff come and go. Here's the thing. The staff has always been very friendly and very helpful. The rooms are always clean, not spotless, but clean. The bed has almost always been comfortable. What else could you possibly want? 

Business response:

Den, thank you for your consistent support towards our hotel. We're so glad you continue to enjoy our courteous service and comfortable accommodations. Our staff will be pleased to read your compliments. It’s always a pleasure to have you as our guest, and we look forward to your return visit soon to Extended Stay America. Sincerely, General Manager 

Dwayne's profile image
Dwayne 
8 years ago

good value room was a really really good value, My stay was $85 a night. queen bed, sofa, full kitchen, full fridge, dishwasher, 4 burner stove. I cooked 2 mornings of breakast and 1 supper. Internet a bit slow, which is typical in hotels 

Business response:

Dwayne, it's so nice to read the wonderful review about your stay at Extended Stay America - Cleveland - Middleburg Heights. It’s great to know you loved your well-equipped room and found us to be a great value. We hope to have the opportunity of welcoming you back soon. Sincerely, General Manager 

Sandra's profile image
Sandra 
8 years ago

Ok. Bed was comfortable and clean. Staff was friendly and helpful when they were around. It seemed to be understaffed. Breakfast was granola bars and/or Burry muffins. The coffee was lukewarm. 

Business response:

Sandra, thank you for sharing your review. We are pleased to know you had a comfortable stay and were impressed with our courteous associates. Your feedback is of utmost value to us as it will help us to improve. We appreciate you choosing us and hope to have the opportunity to serve you better in the future. Sincerely, General Manager 

Frequently asked questions about Extended Stay America - Cleveland - Middleburg Heights

How is Extended Stay America - Cleveland - Middleburg Heights rated?

Extended Stay America - Cleveland - Middleburg Heights has a 3.4 star rating with 1,498 reviews. 

When is Extended Stay America - Cleveland - Middleburg Heights open?

Extended Stay America - Cleveland - Middleburg Heights is open now. It will close tomorrow at 12:00 a.m.