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Extended Stay America - Columbia - Laurel - Ft. Meade
- Hotels
- Jessup, MD
About this business
Location details
8550 Washington Blvd., Jessup, MD, 20794, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The place has clean sheets and towels. That is a must. The smell on the hallway was aweful and missed the housekeeping. I had to take my used towels to the loby to get new clean ones. It was the first time I had to do this on a hotel. The employees are nice and helpful. But one of them gave me a room that had someone there. That was a shame.
Business response:
Dear Guest, Thank you for reviewing your stay. We appreciate your kind words about the cleanliness of our linens and the helpfulness of our team. We apologize for the inconvenience caused by the hallway condition, the towel service, and the mix-up with your room assignment. We understand how these issues affected your comfort, and we appreciate you bringing them to our attention. Your feedback will be shared with our team as we continue to work on providing a more consistent and hassle-free experience. We look forward to wel... read more
Convenient and Affordable
Business response:
Dear Susuanna, Thank you for highlighting our convenient location and great value. We’re delighted to know the stay met your expectations and appreciate your kind words. We look forward to welcoming you back to Extended Stay America for another enjoyable visit. Sincerely, Hotel Management
It was okay It was okay until the fire alarm went off at 2:30 am…The staff was very friendly and professional.
Business response:
Dear Guest, We appreciate you recognizing the professionalism and friendliness of our team. We’re sorry for the disruption caused by the fire alarm in the early hours, which certainly affected your rest. Safety is our top priority, and we understand how unsettling such incidents can be. Your feedback helps us improve our emergency procedures to minimize inconvenience. We hope to have the chance to provide you with a more peaceful and enjoyable stay in the future. Sincerely, Hotel Management
Na
Family Friendly
Business response:
Dear Guest, Thank you for choosing Extended Stay America! We are glad to hear you found us to be family-friendly. We take pride in creating a comfortable and welcoming environment for our guests of all ages, and it is a pleasure knowing you had a fulfilling time with us. We enjoyed hosting you and hope to welcome you and your loved ones again soon! Sincerely, Hotel Management
Muy buena la limpieza,ame el piso de las habitaciónes ....pienso q las alfombras los hace sucios. Y el personal muy agradable
Good location. Clean and convenient. Great staff.
Business response:
Dear Guest, We’re so glad you enjoyed the convenience and welcoming atmosphere with us. Hearing that our team made a positive impression means a lot, and it’s always nice to know the location worked well for your needs. Thank you for choosing Extended Stay America. We appreciate your kind words and look forward to welcoming you again soon! Sincerely, Hotel Management
This hotel overall was okay. The only problem I had was one of the staff members having an attitude over the phone
Business response:
Dear Guest, Thank you for sharing your experience with us. We’re pleased to hear that your overall stay met your expectations. However, we sincerely apologize for your unprofessional interaction with one of our team members over the phone. We understand how crucial it is to feel respected, and we will address this matter with our team to prevent it from happening again. We hope to have the opportunity to welcome you back for an improved experience in the future. Your feedback is invaluable, and we look forward to hosting you... read more
Very good place to stay! Friendly staff..breakfast is coffee ,, muffins & fruit bars...all in all it was most enjoyable!!
Frequently asked questions about Extended Stay America - Columbia - Laurel - Ft. Meade
How is Extended Stay America - Columbia - Laurel - Ft. Meade rated?
Extended Stay America - Columbia - Laurel - Ft. Meade has a 3.4 star rating with 1,182 reviews.
When is Extended Stay America - Columbia - Laurel - Ft. Meade open?
Extended Stay America - Columbia - Laurel - Ft. Meade is open now. It will close tomorrow at 12:00 a.m.