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Extended Stay America - Columbia - Stadium Blvd.
- Hotels
- Columbia, MO
About this business
Extended Stay America Hotel Columbia - Stadium Blvd. is located at 2000 W Business Loop 70, Columbia, MO. This business specializes in Hotels & Motels and Other Lodging.
Location details
2000 W. Business Loop 70, Columbia, MO, 65203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Front desk was great and check in was smooth. Room has been updated and it was clean.
Business response:
Thank you for taking the time to review your stay Extended Stay America. We're thrilled to know you were impressed with the service provided by our front desk associates and that you loved your well-maintained room. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
Overall this property was acceptable. I was only staying one night and really just wanted a clean bed to sleep in. The cleanliness of the kitchen area, the shower, and the toilet however was lacking in what I would consider "clean". The was a piece of food in the kitchen sink drain, some type of yellowish liquid frozen in the freezer, the top of the toilet hadn't been cleaned (this is where the flusher button was) looked like hair shavings there and in the shower. I don't know if this is typical or not. Or if I just happened... read more
Business response:
Thank you for taking the time to evaluate your visit. We apologize for the cleanliness issues you encountered in your room. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, and for that we’re sorry. We have shared your concerns with our housekeeping team, and we’re working with them so we can redouble our efforts to ensure all the procedures are being followed thoroughly. Please consider giving us another opportunity the next time your trav... read more
It was ok.
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Smelled like cigarette smoke when you walked in. Basic amenities not in room such as hair dryer and sewing kit. Not the cleanest place. Our room smelled funky.
Business response:
Thank you for taking the time to review our hotel. We apologize that your room had a smoke odor. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. Please note, all the in-room amenities and toiletries are available at the front desk as per the brand standard and are always complimentary. We hope you will consider giving us a second chance in the future so we can make it up to you and prove this is not typical of our usual service. Sincerely, Hotel Management
well kept and clean. helpful and very pleasant staff.
Business response:
Thank you for the 5-star review of Extended Stay America. We are thrilled to know you liked our well-maintained property and that our courteous staff made your stay an excellent one. On behalf of everyone here, we thank you for the recognition and invite you to visit us again soon. Sincerely, Hotel Management
Everything was fine except the room wasn’t very clean with stains on the frig handle and dried liquid dripping down the sides of night stand and other places. Nice having a frig and windows in the room that open for fresh air. Would probably come back
Business response:
Thank for being our guest. We are glad to read you had an overall pleasant visit and liked some aspect of our hotel. However, we are sorry for the housekeeping issue you experienced. We will speak with our housekeeping team to make sure we are following certain procedures so that this unfortunate situation does not happen again. We look forward to welcoming you back soon. Sincerely, Hotel Management
Definitely wouldn’t recommend The Hotel is near a busy intersection. The Staff was friendly and helpful, but room was dirty. There was a bag of opened chips in the nightstand, dirt around the bathroom floor, hair in the tub and the corner of the bathroom counter clearly hadn’t been wiped down in weeks. Had to request a new remote control. Overpriced compared to nicer hotels. Ended up leaving a day early to find a better hotel for basically dollars more.
Business response:
Kelly, thank you for choosing to stay with us. We're glad to know you were pleased with the service provided by our associates, but we're sorry for the cleanliness issues you encountered in your room. Please be assured that we have discussed your concerns with our housekeeping team, and we’re working with them to reiterate the importance of our daily checklists to make sure this isn't repeated. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, Hotel Management
Not what we expected The room and stay were fine. We went to "breakfast" to find a small cabinet with coffee dispensers on top and a basket of granola bars and another basket of individually wrapped (i.e. not freshly baked) muffins below. As we walked into the lobby to discover our breakfast the young woman behind the counter was involved in something on her phone and had no time to greet us. Room's kitchenette sink had something encrusted on it. Bathroom had no hair dryer. Beds were comfortable.
Business response:
It was a pleasure having you as our guest at Extended Stay America. Although you had an overall pleasant stay with us, we are sorry for the service issues you encountered. Kindly note, our in-room amenities such as hairdryer are available and complimentary at the front desk. We value your feedback and look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbia - Stadium Blvd.
How is Extended Stay America - Columbia - Stadium Blvd. rated?
Extended Stay America - Columbia - Stadium Blvd. has a 4.2 star rating with 1,316 reviews.
When is Extended Stay America - Columbia - Stadium Blvd. open?
Extended Stay America - Columbia - Stadium Blvd. is open now. It will close tomorrow at 12:00 a.m.