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Extended Stay America Hotel Columbia - Stadium Blvd. is located at 2000 W Business Loop 70, Columbia, MO. This business specializes in Hotels & Motels and Other Lodging.
2000 W. Business Loop 70, Columbia, MO, 65203, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Good stay This was supposed to be a non smoking hotel, but someone had definitely smoked a lot in the room where I stayed. It was very quiet, even though there were many there. It could use more outdoor lighting. Nothing close enough to walk.
Business response:
Thank you for being our guest at Extended Stay America. We're glad overall you had a pleasant time with us, but we're sorry for the smoke smell you experienced in your room. Please know to we are a non-smoking hotel, but on a rare occasion, a guest does not comply. We appreciate you bringing this to our attention so we can address it right away. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Location was good. Staff was fine but not very clean
Business response:
Thank you for reviewing your stay. We're glad to know our location was ideal for you and that you were impressed with the service provided by our associates. However, we're sorry for not meeting your expectations with our cleanliness. We have discussed your feedback with our housekeeping team to be more diligent with our efforts moving forward. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Business response:
Michael, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was a great one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
The only issue I had was with this being an extended stay hotel it has a kitchen with a refrigerator. There was not any dishes, silverware it cooking items such as pots and pans. You need to change your description if you are not going to supply those items.
Business response:
Tim, thank you for choosing to stay with us at Extended Stay America. We're glad overall you had a pleasant experience while you were here, but we're sorry for your disappointment with the in-suite amenities. Please know to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the rooms. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Tamara, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Business response:
We are pleased your stay was a fantastic one and thanks for your nice rating. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management
Hotel is in a great location, close to the highway, mall and lots of restaurants. In general the hotel could use some updating. The lobby is closed in and uninviting. Doors to enter are not automatic which is a nuisance when carrying luggage and using luggage carts. Our bathroom smelled like cigarette smoke even though room and hotel was nonsmoking. We were supposed to get free breakfast with our booking but no one mentioned if there was breakfast and where it would be located in the morning.
Business response:
Kelly, thanks for the feedback. We are glad to read you had an overall pleasant visit and liked our location. However, we are sorry for not meeting all of your expectations. We value your feedback as it will help us improve our facilities moving forward. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
Extended Stay America - Columbia - Stadium Blvd. has a 4.2 star rating with 1,297 reviews.
Extended Stay America - Columbia - Stadium Blvd. is open now. It will close tomorrow at 12:00 a.m.