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Extended Stay America - Columbus - Easton
- Hotels
- Columbus, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4200 Stelzer Rd., Columbus, OH, 43230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
There was a spider on the lamp, the carpets need redone, so much my barefoot never hit the floor. I wore socks the entire time. The fridge was unplugged, full kitchen with nothing in it. Idk. I was just expecting more. But it wasn't. What was funny is the commercials they play about the rooms when you turn on the TV, looks NOTHING like the rooms. If they did, my review would've been different.
Business response:
Natalie, thank you for taking the time to review our hotel. We are sorry for the disappointing experience you had with us and apologize for the concerns you had with your guest room. We will address this with our housekeeping team and take steps to ensure we are more diligent going forward. We hope to have the opportunity to make your next stay with us outstanding in every respect. Sincerely, Hotel Management
No free breakfast as offered!!! I pick hotels that offer that service .
STAFF WAS VERY FRIENDLY AND HELPFUL
Business response:
Alicia, thank you for choosing Extended Stay America for your accommodations. We pride ourselves on 100% guest satisfaction, so we are thrilled this was your experience. Your compliments will be shared with the team to let them know their efforts were noticed. We appreciate you being our guest and hope to welcome you back soon. Sincerely, Hotel Management
The staff was super nice and very accommodating but the property is totally unsafe. The staff have no control over the guest population but many “construction workers” lets say, mill around the property in the evening. I would not be comfortable staying at this facility if I were female and traveling alone. There seems to be only one desk attendant at night and a lot can go wrong in a short amount of time for only one lady to be working. There also seems to be a shortage of maintenance items on site. This too is no fault of ... read more
Business response:
Melissa, thank you for the candid review. We are sorry for the disappointing experience you had with us and apologize for the inconvenience you experienced. We will address your comments with the appropriate individuals and take the necessary steps to ensure we are well-poised to serve you better. On a positive note, we are happy you were pleased with our well-kept accommodations and the service our associates delivered. We hope you will return to experience our hotel as we would have liked you to during this visit. Sincerel... read more
Frequently asked questions about Extended Stay America - Columbus - Easton
How is Extended Stay America - Columbus - Easton rated?
Extended Stay America - Columbus - Easton has a 4.3 star rating with 1,232 reviews.
When is Extended Stay America - Columbus - Easton open?
Extended Stay America - Columbus - Easton is open now. It will close tomorrow at 12:00 a.m.