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Extended Stay America - Dayton - North
- Hotels
- Dayton, OH
About this business
Location details
6688 Miller Ln., Dayton, OH, 45414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff is really nice, and even the people staying there were pleasant. I did have an incident where some gentlemen were pounding on my door Friday night, but I think they had been at happy hour too long and got the wrong room. I called the front desk and was never really frightened. You could use a better place to potty our dogs...no grassy area. The halls were dark.....fit in with the Halloween atmosphere, but spooky for a senior citizen. Coffee was awesome; keep buying that brand. I plan to come back. The room was such... read more
Business response:
Dear Paula, Thank you for staying with us. We are pleased that, with the exception of a few issues, you had a pleasant stay overall. We strive to deliver exceptional accommodations combined with outstanding service to every guest, and we appreciate you noticing our efforts. Our team always appreciates knowing where we can redirect our focus in order to strengthen our hospitality efforts, so we are grateful for each of your comments. We enjoyed having you as our guest and hope for the opportunity to host your future visits.Si... read more
A giant meh. It wasn't great, it wasn't awful. The elevator was out of order (and I was on the third floor). The room was dated and not in the greatest of shape. Etc. It was OK since all I wanted to do was sleep.
Business response:
Dear Geoffrey, Thank you for reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. Also, we are evaluating the instances you mentioned, as we are committed to offering better service for our guests. We have taken note of your observations regarding the need to update, and we are currently having the same conversation with our Brand leaders. In the meantime, our housekeeping and engineering staff are committed to keeping our facilities clean and up-to-date throughout our ... read more
Front staff was great…elevator didn’t work, hallway smelled, bathroom had screws in wall for shelf but no shelf. Clean room but VERY old, lots of cracks and outdated appliances
Business response:
Dear Jennifer, Thank you for reviewing your recent stay with us. We appreciate your compliments about where we are excelling and your comments regarding things we can improve. It is always lovely to receive positive remarks from our guests, but we are also grateful to learn from comments like yours. Your feedback is invaluable to us as it highlights where we need to refocus our efforts, and we assure you we will. We hope you will consider giving our hotel another chance so we can leave you with a much better impression on yo... read more
Great
Business response:
Dear Caesar, Thank you for choosing Extended Stay America. We pride ourselves on service excellence and aim to exceed our guests' expectations every visit; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Hotel Management
Elevators were not working for a few days
I value cleanliness as being very important to me and this fell short. This is an older looking hotel and everywhere I looked surfaces looked dirty. Starting with the elevator floor and walls, it was obvious that there has been neglect of maintenance and cleaning. As I approached my room with my key, a roach climbed the wall next to the door. The bathroom sink counter had not been well cleaned as there was soap scum from the previous guest next to the faucet. So I immediately had no confidence in the cleanliness of the rest ... read more
Business response:
Dear Guest, On behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We acknowledge the importance of your concerns, especially regarding the cleanliness of our hotel, as it is our highest priority. Your feedback is invaluable, and we will immediately address this matter with our housekeeping team to ensure such oversights do not recur. We hope you will consider granting us another opportunity to host you in the future so we can show you our dedication to exceptional ex... read more
Frequently asked questions about Extended Stay America - Dayton - North
How is Extended Stay America - Dayton - North rated?
Extended Stay America - Dayton - North has a 3.3 star rating with 2,229 reviews.
When is Extended Stay America - Dayton - North open?
Extended Stay America - Dayton - North is open now. It will close tomorrow at 12:00 a.m.