Extended Stay America - Dayton - North

Business response:

Dear MICHAEL, Thank you for taking the time to review your recent stay at our hotel. We're glad to hear that you found our check-in process to be super fast and that your room was spacious. However, we apologize for the issue you experienced with the pillows. We take all guest feedback seriously and will address this with our housekeeping team. We appreciate your input and want to assure you that we are committed to providing the best possible experience for our guests. We hope you will allow us another opportunity to exceed... read more

Business response:

Dear Frances, All of us here at Extended Stay America greatly appreciate your kind comments. It was delightful to know that the thoughtful service provided by our dedicated associates exceeded your expectations. Thank you for the exceptional review, and we hope to have you as our guest again soon.Sincerely,Hotel Management 

Business response:

Dear Picha, We thank you for your recent stay and for posting your review. We are glad that, overall, you were pleased with your visit. We are a non-smoking hotel, yet we do provide designated smoking areas for guests outside the building. We take these incidents seriously and thank you for bringing this to our attention. We do hope you will stay with us another time so we can provide you with a much more satisfying experience.Sincerely,Hotel Management 

Business response:

Dear Aleksandar, Thank you for your nice rating and letting us know that your stay at Extended Stay America was great. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future.Sincerely,Hotel Management 

Business response:

Good Morning Eduardo,Thank you for choosing to stay with us at Extended Stay America Dayton North. We would also like to thank you for your positive feedback. We strive to provide our guests with a clean, comfortable room along with great service. Again, thank you for choosing to stay with us at Extended Stay America Dayton North and we hope you will stay with us on your next visit to the area.Sincerely,James RichardsonGeneral Manager