Extended Stay America - Dayton - North

Business response:

It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests, and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management 

Business response:

Tracy, thank you for choosing to stay with us. We're glad to know our location was ideal for you and that overall you had a pleasant time while you were here. It was our pleasure hosting you, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management 

Business response:

Michael, thank you for the glowing review of Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments have been shared with the entire team, and they were very appreciative of your recognition. Thank you for being our guest, and we look forward to your next stay! Sincerely, Hotel Management 

Business response:

Thank you for taking the time to post a nice rating of Extended Stay America. We always want our guests to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will revisit so we can provide you with another great stay. Sincerely, Hotel Management 

Business response:

Thank you for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. It is great to read that you were impressed with our convenient location and your spacious room. It was our pleasure serving you, and we hope to welcome you back soon. Sincerely, Hotel Management 

Business response:

Thanks for choosing to stay at Extended Stay America and taking time to write a review. It's great to know you had an enjoyable stay and you found us to be a good value. Please note, as we have refrigerators in all our rooms which includes ice trays for your convenience, we do not have ice machines on our property. Your feedback is appreciated, and we hope you will visit us again. Sincerely, Hotel Management 

Business response:

Barbara, thank you for choosing Extended Stay America. We're glad to know you had a pleasant experience, but we're sorry there were a few issues which kept you from giving us a higher rating. We regret the inconvenience this caused and hope you will return for the perfect stay you deserve. Sincerely, Hotel Management 

Business response:

Thank you for being our guest and for sharing your feedback. We apologize for the issues you experienced during check-in and disappointed with our grab-and-go breakfast. Your comments have been shared with the front desk team to ensure a better experience going forward. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. Thank you again for your review. We hope you will be back to see us again soon. Sincerely, Hotel Management