Extended Stay America - Dayton - North

Business response:

Thank you for your review of your recent stay. We are sorry for your disappointment with the in-room amenities. Please know, the items you mentioned are kept and available at the front desk upon request. We appreciate your comments and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America for your recent stay. We are glad you liked our friendly staff and your clean suite. However, we are sorry for the smoke you encountered in your bathroom. We are a non-smoking hotel, but on a rare occasion a guest does not comply. We appreciate you bringing this to our attention so we can address it right away. Thank you again for staying with us. We hope you will make the same choice the next time you visit the city. Sincerely, Hotel Management 

Business response:

Thank you for the fantastic feedback about your stay at Extended Stay America. We are delighted to know you were impressed with our well-kept property and that our associates surpassed your expectations. We appreciate the outstanding review and look forward to your future visit. Sincerely, Hotel Management 

Business response:

Thank you for sharing your wonderful review of your visit to Extended Stay America. Our goal is to make your stay as comfortable as possible and to assist you with whatever you need, so it is nice to know our team accomplished this during your visit. We especially appreciate your lovely comments recognizing the service provided by Ashley, and we will be sure to share your compliments with him. Thank you again, and we hope you will plan on staying with us again in the future. Sincerely, Hotel Management 

Business response:

We appreciate your fantastic review of Extended Stay America and for being our valued guest. Thank you for sharing your remarks about our clean, comfortable suites. Our housekeeping team does a great job of caring for our suites, so we are thrilled to share your nice comments with them. Thank you again for giving us the opportunity to serve you, and we hope to provide you with another comfortable stay in the future. Sincerely, Hotel Management 

Business response:

Thank you for your review, and it is nice to know you enjoyed your overall stay with us. However,we aresorry the breakfast offerings were not to your liking. We will make a note of your feedback as we plan any changes to our breakfast offerings. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future updates. We value your comments, and we hope you will make plans to stay with us again. Sincerely, Hotel Management