Extended Stay America - Dayton - North

Business response:

Carlos, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management 

Business response:

Thank you for making Extended Stay America a part of your travel plans. It's great to read you enjoyed your stay and our facilities were to your satisfaction. Reviews such as yours mean a lot! We look forward to welcoming you back. Sincerely, Hotel Management 

Business response:

Matthew, thanks for the four-star rating. It's nice to know you had an enjoyable time at Extended Stay America. We hope to see you soon. Sincerely, Hotel Management 

Business response:

Thanks for sharing details about your visit to our hotel. We are pleased to know you liked the courteous service provided by our staff and were satisfied with your room. Please know, our housekeeping is done on a weekly basis to respect the privacy of our guests and offer minimal intrusion. It was a pleasure to have you as our guest, and we hope to see you and your son again soon. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to share your feedback. We are pleased you were satisfied with your stay with us and that you were impressed with the good value we offer. It was a pleasure having you here, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Dave, thank you for being our guest at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. We look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Lee, thank you for being our guest and taking the time to review your experience at Extended Stay America. We are glad to read that you liked our affordable rates and convenient location. It was our pleasure serving you, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Although you liked our convenient location, we apologize for any inconvenience caused. As an extended stay property, our guests often bring their own bath amenities. These items are available and complimentary at the front desk at any time. Please know, to ensure cleanliness of kitchenware, brand standards require us to keep dishware at the front desk. Your feedback is shared with our team members to ensure we communicate our policies without fail moving forward. Your concern for the breakfast will be discussed with our Bran... read more

Business response:

Thanks for sharing your experience online. Although you liked our courteous service, we apologize for the issues you came across while being here. Please know, our housekeeping is done on a weekly basis to respect the privacy of our guests and offer minimal intrusion. We assure you that what you experienced is not acceptable by our standards and your feedback will be used to make sure that we deliver much better service and facilities going forward. We hope you’ll give us a chance to showcase you our improved side on a futur... read more