This profile has been claimed by the business owner or representative.
Extended Stay America - Daytona Beach - International Speedway
- Hotels
- Daytona Beach, FL
About this business
Location details
255 Bill France Blvd., Daytona Beach, FL, 32114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Price to high and property not maintained to well. Mold in bathroom tub area
Business response:
Thank you for your honest evaluation. Please accept our sincere apology for the shortcomings in your room. Guest comfort and satisfaction are a top priority for us and we are disappointed to know we fell short. We have escalated these issues to the appropriate departments. We hope you were not overly inconvenienced and that you will visit us again. Sincerely, Hotel Management
Business response:
Daisy, we appreciate your rating but were disappointed not to have delivered our best. We would like to improve our impression on you and hope you give us a chance to do that in the near future. Sincerely, Hotel Management
Staff deserves Acknowledgment Wonderful, Knowledgeable Accommodating Staff. Beautiful, spacious, clean rooms. Had an issue come up for the first time ever during a stay booked with hotels.com and it was handled professionally and with the up most urgency by both hotels.com and property staff. Nature of issue is irrelevant because response was appropriate. Kudos to staff at both organizations!!! And thank you.
Business response:
Karen, thank you for the excellent review of Extended Stay America. We are thrilled to know you had a relaxing stay with us and the service provided by our staff was above and beyond your expectations. Our team has appreciated you for highlighting their efforts. Thank you once more for the kind comments, and we look forward to serving you at your second home. Sincerely, Hotel Management
Ok The room smelled musty the AC was not cool enough and the shower wall had some blood stain.
Business response:
Jorge, thanks for the feedback. We are glad to read you had an overall pleasant visit. However, we are sorry for the issue you experienced at our hotel. Your review will be taken as a tool to ensure that all procedures within our housekeeping and maintenance departments are being followed. We truly regret the inconvenience it caused. We hope you will consider and give us an opportunity to serve you in the near future. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
A little R&R I really enjoyed my time at the Extended Stay Daytona the front desk was very friendly and helpful and the rooms was nice and clean. I will be returning back again.
Business response:
It was our pleasure welcoming you at Extended Stay America! We are thrilled that your experience was perfect from beginning to end. As you discovered, our rooms are meant to relax and rejuvenate you, all while our team seamlessly takes care of all the details. On behalf of all of us, we thank you for taking the time to review our hotel and we hope to see you again soon. Sincerely, Hotel Management
주방시설 있음-주방기구는 프론트 문의 직원친절함 런더리 룸 있음 피트니스 기구 3개 가격대비 방 넓음
Business response:
Lauren, thank you for being our guest at Extended Stay America. It’s a pleasure to know you were impressed with our courteous associates and were happy with our affordable rates. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
not. but, definitely not friendly. The lady who was on the business trip with me had a emergency. I ask the lady at the desk ans staff if they had any courtesy tampons, they were rude and so not understanding. most hotels do have this in there first aid kit. they offer room service for supplies, bu again not helpful and did nothing when i report the phone in the room was broken
Business response:
Mortimer, thank you for being our guest. We apologize for the maintenance issue and the rude behavior by our staff members. This is not the way we would like our guests to leave with, so your feedback has been discussed with the entire team to ensure we deliver better service and treat every guest with the warmth they deserve. Please consider a return visit to our hotel so that we can provide you with a better stay on a future date. Sincerely, Hotel Management
Unworthy of a working tub Tub was backed up and they put some liquid Plummer in the tub never checked it still back up we ask for cleaner to clean the tub that still wasn’t working Had to wait on maintenance ( never showed) the kindness of a housekeeper provided another room just to shower after constant calling missed family time for Christmas. Management attitude well we did accommodate you. After day two.. our money was great but we were not worth a shower. Shall I stay again.. how foolish of me
Business response:
Thank you for choosing to stay at our hotel on your visit to our area. We are sorry we provided you with inferior service and inconvenienced you in any way. We have shared your concerns with our staff, and we are taking appropriate measures to ensure these issues are not repeated. We hope you will give us another chance to prove ourselves on a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Daytona Beach - International Speedway
How is Extended Stay America - Daytona Beach - International Speedway rated?
Extended Stay America - Daytona Beach - International Speedway has a 3.5 star rating with 2,041 reviews.
When is Extended Stay America - Daytona Beach - International Speedway open?
Extended Stay America - Daytona Beach - International Speedway is open now. It will close tomorrow at 12:00 a.m.