This profile has been claimed by the business owner or representative.
Extended Stay America - Denver - Aurora North
- Hotels
- Aurora, CO
About this business
Location details
14095 E. Evans Ave., Aurora, CO, 80014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
they are really nice and very clean i recommend
Business response:
Dear Aukimey, We are delighted to hear that you had such a pleasant experience! It is great to know the team helped make your stay feel welcoming and that the environment met your expectations. Your recommendation truly means a lot to us. We always strive to provide a warm and comfortable space for our guests, and we are pleased that we could achieve this for you. We’d love to welcome you back to Extended Stay America again soon! Sincerely, Hotel Management
Antwan was amazingly good at his job. He has the right attitude and such a warm welcome. If Antwan could run that property, it would be A+ rating. All other Front desk was trash they definitely need a refresher in customer, or find another job. All other staff was not accommodating with anything. Also the linen needs to cleaned with bleach before given to guest. Dingy towels with hair, was given very disgusting.I would only come back to this property if Antwan was there 7 days a week, which unfortunately I know that is not p... read more
Business response:
Dear Guest, Thank you for sharing your experience. We are truly grateful for your kind recognition of Antwan’s dedication—it is clear he made a lasting impression. We deeply regret that the rest of your visit did not reflect the same level of care, and we sincerely apologize for the discomfort and disappointment you encountered. Your comments are being carefully reviewed, and we hope to welcome you back for a far more satisfying stay in the future. Sincerely, Hotel Management
There is one Staff worker Antwan, best customer service and super helpful, all other members need to be trained with how to deal with customers or be fired. Antwan is a Rock Star
I enjoyed it i will stay again
Business response:
Dear Guest, Thank you for sharing your feedback and for choosing to stay with us. At Extended Stay America, we strive to create a comfortable and welcoming environment for every guest. We’re thrilled to hear you had a great experience and look forward to welcoming you back soon. It will be our pleasure to make your next visit just as memorable! Sincerely, Hotel Management
Mal "desayuno".
We had a very dirty floor. Antone is the BEST! Always helped us when he was on shift, but some other front desk worker asked one of the other adults added onto my room the room number for toilet paper and then proceeded to say there was none after he gave her the room number… Didn’t get the sofa bed nor dvd player that was included and no other worker has put out the to go breakfast that was ALSO INCLUDED FOR MY FULL STAY, not just the two days Antone works.. He needs a raise and you guys need to retrain some staff.. other t... read more
The room was so fantastic. The service was very lacking and frustrating at times.
Business response:
Dear Guest,Thank you for your kind words about the room. We are glad you enjoyed it! We regret that the service did not meet your expectations and appreciate your honest feedback. Your experience is important to us, and we will work on improving it. We hope to welcome you back to Extended Stay America for an even better stay.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Denver - Aurora North
How is Extended Stay America - Denver - Aurora North rated?
Extended Stay America - Denver - Aurora North has a 3.5 star rating with 3,304 reviews.
When is Extended Stay America - Denver - Aurora North open?
Extended Stay America - Denver - Aurora North is open now. It will close tomorrow at 12:00 a.m.