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Extended Stay America - Denver - Aurora North
- Hotels
- Aurora, CO
About this business
Location details
14095 E. Evans Ave., Aurora, CO, 80014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Liked the size and price of the location. The parking lot is well lit. The amenities (breakfast, vending machines, ice machines) not well marked. Breakfast was packets of oatmeal and two prewrapped muffins, coffee and hot water.
Something they don’t actually tell is that there is no room service unless you stay longer than two weeks.. another really annoying thing that keeped on happening was that our room keys would deactivate almost daily ! Ah our pull our sofa bed was actually broken
Business response:
Dear Ismael, Thank you for your feedback. We apologize for any inconvenience you experienced with the room keys and the sofa bed. Please note that our room service and key activation are aimed at ensuring security and efficiency. We appreciate your understanding and will share these concerns to enhance our guest experience. We appreciate your feedback and look forward to your next visit. Sincerely,Hotel Management
On 6/14/2024 As your walking down the halls; you can see small and some big dents on the metal doors. (To me, not a good sign). Got to my room (for a night), the key card didnt work. Had to go back down from room 239 on the 2nd floor to reactivate the key card. Once inside, the place looks very nice and clean. The bathroom toilet seat was loose and the bathtub didnt look all that clean. PLUS, there wasn't any wash clothes....at least I didn't see any. The light above the stove wouldn't turn off. The A/C unit worked very well... read more
Business response:
Dear Laura, Thank you for your detailed feedback. We apologize for the inconveniences you experienced with the key card, bathroom, and lighting. We appreciate your positive comments about our cleanliness, A/C, and front desk staff. Your insights are valuable for our improvement efforts. We hope to provide an even better experience during your next stay.Sincerely,Hotel Management
Everything was good
Business response:
Dear carmen, Thank you for your feedback. We’re delighted to hear that everything met your expectations during your stay. Your satisfaction is our priority, and we appreciate your kind words. We look forward to welcoming you back in the future and ensuring another great experience. Thank you for choosing Extended Stay America!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Denver - Aurora North
How is Extended Stay America - Denver - Aurora North rated?
Extended Stay America - Denver - Aurora North has a 4.5 star rating with 1,856 reviews.
When is Extended Stay America - Denver - Aurora North open?
Extended Stay America - Denver - Aurora North is open now. It will close tomorrow at 12:00 a.m.