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Extended Stay America - Denver - Centennial
- Hotels
- Centennial, CO
About this business
Location details
13253 E Briarwood Ave, Centennial, CO, 80112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Avoid the 1st floor rooms near the smoking station We arrived late at night exhausted after a long day of driving. Not long after we settled down to go to sleep we smelled the indistinguishable smell of cigarette smoke. The smell dissipated a couple minutes later so we didn't think much of it. Then 10 minutes later the smell came back. Then it left. Then it returned 10 minutes later. And for the next couple hours. We stayed on the 1st floor near the elevator and the exit doors (which was quick access to our car) and they hav... read more
Business response:
Thank you for your review of our hotel. I am so sorry to hear of the odor issue you experienced and I will look to ensure that the smoking station is appropriately placed away from the entrance. Thank you again for staying and for your feedback.
Enjoyed my stay at this facility -- the only complaint I have is that they didn't clean the room and give us fresh towels. Other than that -- friendly staff & free coffee all day!
Business response:
Thank you for your great review. I apologize if the desk did not let you know our process at check in. While we do not clean our stay over rooms daily, but once every two weeks, we do offer linen exchange at the desk. We can also for a nominal fee provide you with a housekeeping service if you request. I am glad the staff was friendly and overall you enjoyed your stay. We look forward to seeing you again soon.
Meh The property was busy. There was a horrible smell on the floor I was on, including my room. I mean horrible. I personally cleaned every knook and mopped with cleaning supplies I went and bought. Then used half a bottle of Victoria secrets body spray to rid the room of the smell. Small rooms and no breakfast included At all. The laundry is expensive to do there as well. $2.25 each load to wash and $2.25 each load to dry.
Business response:
Thank you for taking the time to provide us your feedback. I am truly sorry to hear that there was any type of odor issue at the hotel. We work very hard to prevent this type of issue. We do not provide any type of breakfast (nor do we advertise that we do) but we are perfectly situated near many breakfast places. Thank you again for your review.
nice home away from home. nothing in the kitchen though.
Business response:
Thank you for your great review of our hotel. I apologize if you were not made aware at check in, that while we do not provide kitchen utensils in the rooms, we do have the available for purchase for our guests at the desk for a nominal fee. Thank you for staying with us we appreciate your business and feedback!
very pleased beautiful
Business response:
Thank you for your 5 star review of our hotel!
Business response:
Thank you for your great review!
The only thing that bothered me was the loud AC unit.
Business response:
Thank you for your great review of our hotel. I am sorry to hear the ac unit in the room was loud. Thank you for letting us know.
Business response:
Thank you for your 5 star review!
I would highly recommend to anyone I am in a wheelchair. When I called to make my reservation I told them but when we got there the nice lady helped me. Thankfully they had a shower chair I could use. The room that was booked for me wasn’t handicap but with her help it worked out perfectly!
Business response:
Thank you for your 5 star review of our hotel. I am so happy to hear that we were able to provide you with the service you deserve as our guest!
Frequently asked questions about Extended Stay America - Denver - Centennial
How is Extended Stay America - Denver - Centennial rated?
Extended Stay America - Denver - Centennial has a 3.5 star rating with 1,732 reviews.
When is Extended Stay America - Denver - Centennial open?
Extended Stay America - Denver - Centennial is open now. It will close tomorrow at 12:00 a.m.