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Extended Stay America - Denver - Tech Center South - Greenwood Village
- Hotels
- Greenwood Village, CO
About this business
Location details
9253 E. Costilla Ave., Greenwood Village, CO, 80112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Exceptional Stay Trey at the front desk was absolutely amazing! He was so helpful. Very clean rooms. Halls and stairwells could use some attention but other than that we had an exceptional stay.
Business response:
Dear Guest, Thank you for mentioning the warm welcome you received from Trey at the front desk! Our goal is to provide an exceptional experience for our guests, and we’re glad we hit our mark with our service and clean accommodation. We value our guest’s feedback as we continually strive to grow and improve our guest services, and we appreciate you sharing your observation on where we need to focus. We look forward to your next stay at Extended Stay America.Sincerely,Hotel Management
Our stay at this place was excellent. It was very accommodating. I like the fact that they provide pots and pans as well as silverware and plates and bowls, at no extra cost. Very quiet place. Definitely recommend. And will for sure return on our next trip. Sad I forgot the lady's name that helped us yesterday as well as this morning. I know her names starts with a D. Very friendly, and made my check in easy/effortless. Great place. I had a 2 queen bed and pull out couch. The room itself was very clean.
It was nice. Tre at the front desk was extremely helpful and accomodating to my needs. The room was very clean and the area was quiet and peaceful.
Business response:
Dear Anita, thank you for taking the time to post your wonderful feedback regarding your time at Extended Stay America. We are glad you enjoyed our clean and comfortable accommodations and the relaxing atmosphere. Tre is terrific at anticipating our guests’ needs and ensuring their most memorable stay, and we will be sure to pass along your kind words to the team. It was such a joy to be included in your travel plans, and we hope you will be back to see us again soon.Sincerely,Hotel Management
The staff are wonderful and friendly. However they did not have the room I reserved or something comparable available. The building is very dated and is in need of repairs (panels had fallen off in the elevator, sink leaked in room, fixtures in the room were bent, cracked, warped, or dented.
Business response:
Dear Michelle, please accept our apologies for the frustrations you experienced due to not receiving the room you booked. We cannot speak on behalf of the agent who assisted with your reservation, but we are very sorry for the inaccurate booking. Furthermore, we agree that some areas within the hotel are beginning to show their age. We have taken note of the concerns you raised as we continually strive to ensure a perfect visit for every guest. We failed to meet your expectations, but we're glad our friendly staff made this ... read more
I left my favorite sweatshirt behind. I called back a day later to see if there was a list and found it I could pay to have it shipped back. They just throw everything away. I know I shouldn’t have left it, but just tossing everything seems kind of cold.
Business response:
Joshua, we are sorry for the unfortunate incident you mentioned and the inconvenience it caused. We are committed to providing our guests with a fulfilling stay; therefore, we appreciate you bringing these concerns to our attention. We will address your comments with the appropriate individuals, and we thank you for your patience during this time.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Denver - Tech Center South - Greenwood Village
How is Extended Stay America - Denver - Tech Center South - Greenwood Village rated?
Extended Stay America - Denver - Tech Center South - Greenwood Village has a 4.3 star rating with 924 reviews.
When is Extended Stay America - Denver - Tech Center South - Greenwood Village open?
Extended Stay America - Denver - Tech Center South - Greenwood Village is open now. It will close tomorrow at 12:00 a.m.