Extended Stay America - Denver - Tech Center South - Inverness

Business response:

Dear Biancha, We appreciate you taking the time to share your feedback with us. We apologize for the inconvenience caused by the soap's size and the hair's presence on the towels. This is not up to our usual standards, and we understand how frustrating this must have been. Please be assured that we take cleanliness and guest satisfaction seriously, and we will address these concerns with our housekeeping team to ensure improvements are made. Your comfort and satisfaction are important to us, and we hope you give us another o... read more

Business response:

Robert , thank you for the review. Your feedback is important to us and we will use it to create a better guest experience. 

Business response:

Sara, Thank you so much for the great review. We are so happy to hear that you enjoyed your stay and experience. Your feedback is very important to us and helps us maintain and create a better experience as we grow. 

Business response:

Thank you so much for the great review. We are so happy to hear that you enjoyed your stay and experience. Your feedback is very important to us and helps us maintain and create a better experience as we grow. 

Business response:

Kayla , thank you for the review. Your feedback is important to us and we will use it to create a better guest experience. 

Business response:

Tyler, Thank you so much for the great review. We are so happy to hear that you enjoyed your stay and experience. Your feedback is very important to us and helps us maintain and create a better experience as we grow. 

Business response:

Rebeca, thank you for the review and comments. Your feedback is important to us and we will use it to create a better guest experience. 

Business response:

William, thank you for the review and comments. Your feedback is important to us and we will use it to create a better guest experience. 

Business response:

Essa, thank you for the amazing review! We appreciate the feedback.