Extended Stay America - Denver - Tech Center South - Inverness

Business response:

We are flattered by your very kind review of Extended Stay America. Team members like Walter are a perfect example of the passionate and dedicated spirit of service that we value. We are delighted that our caring hospitality really stood out. Thank you for staying with us, and we hope to welcome you back soon. Sincerely, Hotel Management 

Business response:

We are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Thank you for selecting Extended Stay America for your stay. We are happy to know you liked your well-equipped room, but we are sorry for not being able to meet some of your expectations while you were here. We will discuss these issues at our future team meetings and will focus on ways to improve in these areas so our guests have an exceptionally pleasant experience when staying at our hotel. We hope you give us another chance to serve you better in the future. Sincerely, Hotel Management 

Business response:

Boyd, we appreciate the fantastic review and we thank you for choosing Extended Stay America. Your comments were a pleasure to read; it is always nice having our devotion to service recognized! We hope to serve you again in the future. Sincerely, Hotel Management 

Business response:

Emilinda, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management 

Business response:

Emilinda, we are happy you were pleased with most of our services, but we apologize that your stay was not perfect. We encourage you to try us again as we are confident you will have a better experience. Sincerely, Hotel Management 

Business response:

Brenda, thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We will share your compliments with the team. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management 

Business response:

Dear Guest, thank you for staying with us and for the valued feedback. We are so very pleased you enjoyed your overall experience and appreciate the kind rating. We do, however, apologize for the unexplained charges on your account. Since your review is anonymous, please reach out to us directly at the hotel. We welcome any opportunity to address your concerns and leave you with a more favorable outcome. Thank you again for being our guest. Sincerely, Hotel Management 

Business response:

Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management