Extended Stay America - Denver - Westminster

Business response:

We are pleased your stay was a fantastic one, and we want to thank you for your nice rating. All of us at Extended Stay America look forward to your next visit. Sincerely, Hotel Management 

Business response:

Sabrina, thank you for being our guest. We are sorry for the cleanliness issue you encountered and regret the inconvenience caused. Your feedback has been discussed with our housekeeping team, and we have asked them to be more diligent going forward. We truly hope you will give us another chance to prove we are committed to providing outstanding accommodations and service. Sincerely, Hotel Management 

Business response:

Roxanna, thank you for your feedback. We are delighted you were so pleased with the quality of our accommodations. Even though we are in the hospitality business, it is always nice to be recognized by our guests. Thank you again, we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Thank you for staying with us and for taking the time to post a review. We're sorry our hotel did not meet your expectations. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. Until those plans are approved, our goal is to deliver the best service of any hotel in the area, and we hope you'll choose to stay with us again. Sincerely, Hotel Management 

Business response:

Katelyn, all of us at Extended Stay America appreciate your excellent rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management 

Business response:

Janice, thank you for staying with us and for sharing your feedback. Our top priority is for you to leave completely satisfied, and we apologize for the inconvenience you encountered due to the key card machine. We take your comments seriously and will use it to make sure we do not make the same mistakes. We would like to regain your trust and hope you will give us that chance in the future. Sincerely, Hotel Management