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Extended Stay America - Detroit - Canton
- Hotels
- Canton, MI
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2000 Haggerty Rd., Canton, MI, 48187, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I only rated the property conditions at a 4 because it’s older. I’m a single woman, and stayed a month here and found the staff to be wonderful, the parking safe even when coming back after dark, and anytime I needed anything the staff helped me immediately. I expected the site to be full of out of town contractors but it was a mixed crowd. Breakfast is very simple - don’t count on eggs and bacon. I used the refrigerator and stove and kitchenette and found them adequate for my needs.
Very nice place to lay your head after a long day of things you had to do. Very quiet and peaceful!
Business response:
Dear Demetrius, Thank you for your wonderful review! We're delighted to hear that you found our hotel to be a peaceful retreat after a busy day. Creating a tranquil environment for our guests is one of our top priorities, and we're thrilled that you enjoyed the quiet atmosphere. Your positive feedback is truly appreciated and serves as motivation for us to continue providing exceptional hospitality. We look forward to welcoming you back at Extended Stay America for another relaxing stay in the future. Sincerely, Hotel Manage... read more
It's not fun. Standing in the shower and the water. Don't drain
Business response:
Dear Debra, We are sorry to read about the inconvenience you experienced during your stay. Please rest assured that we take such feedback seriously and will share the issue appropriately to ensure a comfortable experience for all our guests. Your input helps us improve, and we appreciate your understanding. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Sincerely,Hotel Management
The complimentary breakfast was packaged oatmeal… not too happy with that. We also needed clean sheets, as the ones on the bed were stained yellow. We were told we needed to go down to the desk to get them, rather than have housekeeping bring them up and change the bedding.
Business response:
Dear Katie, Thank you for your feedback, and we apologize for the inconvenience you experienced during your stay. Providing a satisfactory breakfast and clean accommodations are top priorities for us, and we regret that we fell short in these areas. Your comments will be addressed with our team to ensure improvements are made, and we appreciate your understanding. We hope you will consider giving us another opportunity to exceed your expectations in the future.Sincerely,Hotel Management
Staff was friendly and room was clean. Not noisy at all. That's all I needed. Breakfast is just muffins and oatmeal, but that was OK for at at this price point.
Place was great, staff fantastic!
Business response:
Dear Jay, Thank you for choosing Extended Stay America. We are thrilled you found our staff fantastic and that you had a great time with us. We prioritize providing exceptional service, and we are thrilled that we can meet your expectations. We appreciate your kind words and hope to welcome you back for another fantastic stay!Sincerely,Hotel Management
Quiet
Having to clean our own room, and vacuum but also getting clean supplies to do it, seem to be an issue
Business response:
Dear Ruthie, Thank you for staying with us. We are delighted to see by your rating that you had an enjoyable overall experience during your visit. However, we apologize for any inconvenience you encountered regarding housekeeping service and amenities. Since we are not a full-service property, we offer limited amenities in our rooms. However, we do our best to honor our guests' requests and do everything possible to ensure an enjoyable stay. It was our pleasure to host you, and we look forward to welcoming you back to the ar... read more
Frequently asked questions about Extended Stay America - Detroit - Canton
How is Extended Stay America - Detroit - Canton rated?
Extended Stay America - Detroit - Canton has a 4.3 star rating with 856 reviews.
When is Extended Stay America - Detroit - Canton open?
Extended Stay America - Detroit - Canton is open now. It will close tomorrow at 12:00 a.m.