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Extended Stay America - Detroit - Canton
- Hotels
- Canton, MI
About this business
Location details
2000 Haggerty Rd., Canton, MI, 48187, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Check in process was easy and fast. Got to our room, our sheets had a stain on it, trash wasn’t emptied from precious stay in the bathroom. Bed was comfortable. It stated non smoking, but previous people had definitely smoked in room.
Business response:
Dear Jenna, Thank you for your feedback. We're glad the check-in process was easy and the bed was comfortable. We apologize for the issues with cleanliness and the smoking odor. This does not reflect our standards, and we are addressing it with our team to prevent future occurrences. Your comments are invaluable for our improvement. We hope you'll give us another chance to provide you with a better experience.Sincerely,Hotel Management
It is definitely different from a normal hotel. No cleaning staff when your there. Very much like a small apartment. But front desk staff where wonderful! There bathtubs are terrible, super skinny and hard to get of. But for the price and location by a cute stream, plus the staff, I would highly recommend this place.
Basic but good. Hotel was good for the purpose of my trip. Very few amenities or extras. Room was clean, and comfortable. Having a full size fridge was helpful due to helping family move. Some improvement is needed with pillows, and shower pressure. Staff was very friendly and helpful.
Business response:
Dear Robin, Thank you for your feedback. We're glad to hear that our hotel suited the purpose of your trip and that you found the room clean and comfortable. We appreciate your comments about the full-size fridge and our friendly, helpful staff. Your suggestions regarding the pillows and shower pressure are noted, and we will work on these improvements. We value your input and look forward to welcoming you back to Extended Stay America for an even better stay in the future.Sincerely,Hotel Management
It was clean and less expensive. Room had a funky smell
Only thing I did not like, there wasn’t any HOT breakfast. Just fast items, muffins , coffee, etc. Overall, The experience was great , we’ll recommend!
Business response:
Dear imani, Thank you for your feedback. We're delighted to hear you had a great experience overall and would recommend us! We apologize for the lack of a hot breakfast and appreciate your understanding. Your comments will help us improve our services. We look forward to welcoming you backto Extended Stay America and providing an even better stay in the future. Sincerely,Hotel Management
Clean , staff nice
Frequently asked questions about Extended Stay America - Detroit - Canton
How is Extended Stay America - Detroit - Canton rated?
Extended Stay America - Detroit - Canton has a 3.5 star rating with 1,309 reviews.
When is Extended Stay America - Detroit - Canton open?
Extended Stay America - Detroit - Canton is open now. It will close tomorrow at 12:00 a.m.