This profile has been claimed by the business owner or representative.
Extended Stay America - Detroit - Canton
- Hotels
- Canton, MI
About this business
Location details
2000 Haggerty Rd., Canton, MI, 48187, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Again just in this past week I have seen the staff go above and beyond whenever they can.
Business response:
Dear Jessica, Thank you for your kind words. We’re delighted to hear that our staff has gone above and beyond to ensure your satisfaction. We take pride in providing exceptional service and are thrilled that our efforts have made a positive impact on your stay. We look forward to welcoming you back to Extended Stay America and continuing to offer you the high level of service you’ve come to expect. Sincerely,Hotel Management
I know that I rave about the staff here but they say good morning to me every morning and do you know what else they don't use my full last name when they speak to me that is so awesome because I don't want everybody knowing who I am
Business response:
Dear Jessica, Thank you for your thoughtful feedback! We're delighted to hear that our staff continues to make you feel welcome and respected every morning. We strive to create a personalized and comfortable experience for each guest, and we're glad you appreciate our attention to the details that matter most to you. Your privacy and satisfaction are always a priority for us. We look forward to welcoming you back to Extended Stay America and continuing to provide the service you love! Sincerely,Hotel Management
The only actual complaint that I have is there are no kitchen amenities anything like that to come with the room I know that you're supposed to request them but I was told that it'd be easier just go by my own
I have been staying here for a couple months now, sometimes I pay daily, sometimes multiple days. Every once in awhile I double book or accidentally skip a booking and the staff lets me know ahead of time so I don't get overcharged or kicked out due to occupancy limit
And again I've been here for a while now the staff here is just so excellent the laundry facilities are actually very nice as well
I just can't say it enough the staff here is amazing it's very clean it's very quiet everyone keeps to themselves and it's in a very nice area
Business response:
Dear Jessica, Thank you for your wonderful review! We’re thrilled to hear that you found our staff amazing and appreciated the cleanliness, quiet atmosphere, and nice area. Your satisfaction is our top priority, and it’s great to know we met your expectations. We look forward to welcoming you back to Extended Stay America for another excellent stay. Sincerely,Hotel Management
I like that they lock all the doors at night and you have to use a key to get in it does get frustrating sometimes you know trying to dig for your key late at night but it does keep out people who aren't supposed to be there and they're very good about checking the doors as well making sure nobody props them open
Business response:
Dear Jessica, Thank you for your feedback! We’re glad to hear that you appreciate our security measures, including the locked doors and key access, which are designed to ensure the safety of our guests. We understand that it can be a bit inconvenient at times, but we’re pleased that you recognize the importance of these protocols. Your safety and comfort are our top priorities. We look forward to welcoming you back to Extended Stay America and providing another secure and pleasant stay. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Detroit - Canton
How is Extended Stay America - Detroit - Canton rated?
Extended Stay America - Detroit - Canton has a 3.5 star rating with 1,309 reviews.
When is Extended Stay America - Detroit - Canton open?
Extended Stay America - Detroit - Canton is open now. It will close tomorrow at 12:00 a.m.