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Extended Stay America - Detroit - Metropolitan Airport
- Hotels
- Romulus, MI
About this business
Location details
30325 Flynn Dr., Romulus, MI, 48174, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
near airport Overnight stay shuttle to airport was good at 5:30 am
Business response:
Thank you for being our guest. We are glad that you liked our shuttle service and our close proximity to the airport. It was our pleasure serving you, and we hope to have you back with us soon. Sincerely, General Manager
Good hotel for the price. It is a little noisy walls are thin don't but through Orbitz if there's any issues you can't get a hold of them to change things
Business response:
Mark, thank you for your feedback. We are happy to know your overall stay was good and you liked the value we offer. However, we are sorry for any inconvenience you had during your stay. We hope to have the opportunity to serve you better on a future visit. Sincerely, General Manager
Easy access to the airport It was a nice room for the right price close to the airport with free shuttle. 60$ a night you can't beat that!
Business response:
Thank you for your nice review. We are thrilled to know you loved our complimentary shuttle service, proximity to the airport and affordable price. It was our pleasure serving you, and we hope to welcome you back soon. Sincerely, General Manager
Looks are deceiving Hotel looked nice from the outside. Was older looking inside. Walking to our room marijuana smell in the hall was overwhelming. Would not stay again
Business response:
Thank you for staying with us. I apologize for the odor you experienced during your stay. We work hard to provide a clean and comfortable environment and I am sorry the smell compromised your experience. I have personally followed up on your concerns to ensure we are well poised to serve you better during your next stay. We appreciate your patronage and would love to have the opportunity to make it up to you in the future. Sincerely, General Manager
Stay was great just used the room for a few hours due to getting into airport at 1am
Business response:
Betty, thank you for choosing Extended Stay America - Detroit - Metropolitan Airport and sharing your experience. We are glad our close proximity to the airport was perfect for your needs and that you had a comfortable stay with us. We look forward to welcoming you back soon! Sincerely, General Manager
Easy to find and close to where I needed to be. They said it was a smoke free place, but you could just smell the smoke and the staff trying to cover up the smell. I had other nights that I was going to stay with that hotel and decided to cancel and go to another location.
Just a quick get away Second experience wasn't as great as the first one was. Customer service was just Okay.
Business response:
Thank you for taking the time to share your experience. I am glad you had a pleasant stay, but disappointed that your stay was not as good as the first one. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Good for the price had a couple issues but overall was pretty good!
Business response:
Thank you for taking the time to share your experience. I am more than pleased to read you valued our affordable rates and that you enjoyed your stay. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
SPENT 2 NIGHTS AT ESA DUE TO POWER OUTAGE.
Business response:
Gary, we appreciate you choosing to stay at Extended Stay America - Detroit - Metropolitan Airport during the power outage in the area. We are glad you were comfortable here. Thank you for being our guest. We would love to be of your service again in the future. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Detroit - Metropolitan Airport
How is Extended Stay America - Detroit - Metropolitan Airport rated?
Extended Stay America - Detroit - Metropolitan Airport has a 3.4 star rating with 1,267 reviews.
When is Extended Stay America - Detroit - Metropolitan Airport open?
Extended Stay America - Detroit - Metropolitan Airport is open now. It will close tomorrow at 12:00 a.m.