Extended Stay America - Dublin - Hacienda Dr.

Business response:

Dear Guest, Thank you for taking the time to share your feedback with us. We are pleased to hear that your experience at our property was good. Your comments are appreciated, as they help us understand what aspects of our service and facilities are meeting guest expectations. Our team is committed to providing a comfortable and welcoming environment for all our visitors, and your positive note encourages us to continue our efforts. We look forward to the opportunity to host you again at Extended Stay America and to make your... read more

Business response:

Dear Guest, Thank you for taking the time to share your feedback with us. We are delighted to hear that everything was good during your stay at Extended Stay America Our team works diligently to ensure all guests have a comfortable, clean, and enjoyable experience, and it is always encouraging to know when we have met those expectations. Positive feedback like yours motivates us to continue maintaining high standards and providing attentive service. We truly value your support and are grateful that you chose to stay with us.... read more

Business response:

Dear Guest, Thank you for being our guest and for the kind remarks about our hospitality. It is truly our staff that makes our hotel stand out, and they strive to go above and beyond to welcome and assist every guest. We appreciate your feedback and look forward to hosting you again at Extended Stay America. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for sharing your feedback. We are glad to hear that our staff provided great service and that you found the bed comfortable. We sincerely apologize for the issues you experienced with insects and understand how unsettling that must have been. We also appreciate your comments regarding the dated condition of the building and the desire for updates, including the kitchen areas. Your feedback is valuable as we plan future renovations and improvements to enhance the guest experience. We look forward to welc... read more