This profile has been claimed by the business owner or representative.
Extended Stay America - Dublin - Hacienda Dr.
- Hotels
- Dublin, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4500 Dublin Blvd., Dublin, CA, 94568, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Okay, Not great Dirty Dishes with mold in fridge
Business response:
Vikramjeet, thank you for choosing our hotel. We are pleased overall your visit was a pleasant one, but we are sorry for the cleanliness issue you encountered in your room. We have taken note of your feedback and have shared it with the housekeeping team to be more diligent in their work going forward. We hope you will visit us again in the future for a much better stay. Sincerely, Hotel Management
Rude overnight staff Front desk Maria and Rana were helpful, but one of the late night front desk was rude. Seems like she didnt want to be there when i called to be connected to my room. She did not make the two night stay there comfortable. Everyone else was pleasant, but extremyl upset that the late night person was rude and gave poor customer sevice. Feel like i need was not welcomed, even thought we do stay here often. Bad customer sevrice om her half. She made me and my husband upset. I strongly feel i wasted my reward... read more
Business response:
Thank you for being our guest. Despite one of our associates were not at it’s best while you were here we are glad that Maria and Rana with her commitment and willingness to provide our guests with seamless service succeded to make your stay a pleasant one. We will review your feedback with this individual so as to enhance our guests’ experiences. Thank you for the comments. We hope you both will visit us again in the future so that we can provide you with a perfect stay. Sincerely, Hotel Management
The only thong they need is a ice maker machine
Business response:
Thank you so much for the feedback. It’s a pleasure knowing your visit with us was an enjoyable one. Kindly note, as we have refrigerators in all our rooms which includes ice trays for your convenience, we do not have ice machines on our property. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Nice hotel, clean, quite, good internet, good location
Business response:
Rosemarie, thank you for choosing to stay at Extended Stay America. We are glad you enjoyed your time with us and that you were impressed with our ideal location as well as the cleanliness of our property. It was a pleasure hosting you, and we look forward to your next visit. Sincerely, Hotel Management
The hotel needs an update. Customer service was good.
Business response:
Jorge, thank you for being our guest and providing your feedback. We apologize that our facility fell short of your expectations and have shared your comments with our team as we work on updating and refreshing our hotel. We hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
The property was in really good condition. Some of the staff were real friendly, and a couple of staff members were rude. The place is quiet. The only thing is their "Continental Breakfast" contained much less than other hotels. Oatmeal and coffee was about it.
Business response:
Thank you for being our guest at Extended Stay America. We are glad you loved our well-maintained property and that your overall experience with our staff was pleasant. However, we are sorry you did not experience some of our staff at their best. We value your feedback and hope to have the chance to serve you better in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Dublin - Hacienda Dr.
How is Extended Stay America - Dublin - Hacienda Dr. rated?
Extended Stay America - Dublin - Hacienda Dr. has a 4.3 star rating with 1,619 reviews.
When is Extended Stay America - Dublin - Hacienda Dr. open?
Extended Stay America - Dublin - Hacienda Dr. is open now. It will close tomorrow at 12:00 a.m.