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Extended Stay America - Dublin - Hacienda Dr.
- Hotels
- Dublin, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4500 Dublin Blvd., Dublin, CA, 94568, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Breakfast could be better. What was on offer was very basic
Business response:
Neville, it was a pleasure having you as our guest at Extended Stay America. We are delighted to read you had a great stay with us and that our offerings were to your satisfaction. Your suggestion for the breakfast offerings will be discussed with our Brand Leaders when updating our selections moving forward. Thank you for your review, and we look forward to welcoming you again soon. Sincerely, Hotel Management
No utensils in kitchen shower plumbing falling apart.
Business response:
Thank you for your review. We are sorry for the maintenance issues in your room and assure you these are being repaired. We would like to inform you that to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. It is our goal to provide an excellent stay for every guest, and we look forward to having you stay with us again in the future! Sincerely, Hotel Management
Great price very nice, will be staying again..
Business response:
We appreciate you choosing to stay at Extended Stay America. It's great to know you had an enjoyable stay and you found us to be a good value. Thank you for taking time to write about your stay. We look forward to your return visit. Sincerely, Hotel Management
Business response:
Michael, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Meh Basic room with the necessities. No items in the kitchen to use to cook a meal—that would be extra. Mostly clean except for behind the bathroom door where it opened into the kitchen - there was some cereal and a pill on the floor behind the door where they obviously didn’t look to clean. No one was super professional. We only needed a place to stay for the trip we were on, so it was okay. I wouldn’t necessarily recommend this place.
Business response:
Thank you for posting a review. We are sorry you were unhappy at our hotel and that your stay was not up to your expectation. Please know, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk, and our team gladly delivers them to your suite. Also, your feedback will be used as a training tool to improve our service moving forward. We hope you will consider staying with us so that we can make your next visit a memorable one. Sincerely, Hotel Manage... read more
Great location. Super quiet room. Breakfast could be better. They ran out coffee. Super clean overall. Price is definitely a winner
Business response:
Thank you for choosing Extended Stay America. We are delighted to know you loved our ideal location and that you found us to be a great value. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management
Check in was easy and it was last minute for me. Quiet clean and had more than I expected. Sink, full fridge. Worked perfect for us!! :)
Business response:
Drea, thank you for the excellent review of Extended Stay America. We’re glad to know you loved your well-appointed room and that you were pleased with all the aspects of our hotel. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Does the trick! Have stayed here before, nice staff, great location, best price for a hotel in this overpriced city!
Business response:
Thank you for returning to the Extended Stay America. We are glad to know you had a good stay and that we were able to meet your expectations at a great price. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Why I never... The people who worked there were rude expect one young lady. The rest treated me like they didn't want me there at all and even told me I couldn't stay another night even tho I had book a room through hotels.com they told me I couldn't rebook the room I was staying in or any other room without any reason except for they were full but on your site there was at least 10 rooms available and other Hotel rental apps as well.
Business response:
Corey, we apologize for the behavior of our associates and thank you for informing us of this incident. We can understand your disappointment, and we're sorry for the inconvenience you encountered. We provide thorough training for all associates, and we will redouble our efforts. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel on your next visit to this area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Dublin - Hacienda Dr.
How is Extended Stay America - Dublin - Hacienda Dr. rated?
Extended Stay America - Dublin - Hacienda Dr. has a 4.3 star rating with 1,543 reviews.
When is Extended Stay America - Dublin - Hacienda Dr. open?
Extended Stay America - Dublin - Hacienda Dr. is open now. It will close tomorrow at 12:00 a.m.