Extended Stay America - Dublin - Hacienda Dr.

Business response:

Judy, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management 

Business response:

Thank you for being our guest and for rating your experience. We regret to have missed the opportunity to provide you with a perfect stay. Please give us another chance to prove that we are committed to providing excellent guest experience. ​​​​​​​Sincerely, Hotel Management 

Business response:

Thanks for evaluating your experience at our hotel. We are pleased to read you liked many aspects of our hotel and had a comfortable stay with us. However, we are sorry for the disappointment you had with our breakfast. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We hope to have the opportunity to serve you again on your future visit to our city. Sincerely, Hotel Management  

Business response:

Noah, it was a pleasure to have you as our guest atExtended Stay America. We are delighted to read you were impressed with your room and that our location was perfect for your needs.Thank you for your review, and we look forward to welcoming you again soon. Sincerely, ​Hotel Management 

Business response:

Thanks for being our guest at Extended Stay America. We are glad to read you had a comfortable stay. Please note, kitchenware and toiletries are available at the front desk as per the brand standard and are always complimentary. Please know, our housekeeping is done on a weekly basis to respect the privacy of our guests, but we are happy to offer this service to you at a minimal fee. We value your feedback as it will help us improve our service and facilities moving forward. We hope to have the opportunity to welcome you bac... read more

Business response:

Neville, it was a pleasure having you as our guest at Extended Stay America. We are delighted to read you had a great stay with us and that our offerings were to your satisfaction. Your suggestion for the breakfast offerings will be discussed with our Brand Leaders when updating our selections moving forward. Thank you for your review, and we look forward to welcoming you again soon. Sincerely, Hotel Management 

Business response:

Thank you for your review. We are sorry for the maintenance issues in your room and assure you these are being repaired. We would like to inform you that to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. It is our goal to provide an excellent stay for every guest, and we look forward to having you stay with us again in the future! Sincerely, Hotel Management 

Business response:

We appreciate you choosing to stay at Extended Stay America. It's great to know you had an enjoyable stay and you found us to be a good value. Thank you for taking time to write about your stay. We look forward to your return visit. Sincerely, Hotel Management 

Business response:

Michael, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management