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Extended Stay America - Edison - Raritan Center
- Hotels
- Edison, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1 Fieldcrest Ave., Edison, NJ, 08837, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not the best, but not bad. Front desk attendant was very friendly and helpful. Not dirty, but could definitely use some upgrades.
Business response:
Lisa, we are glad you appreciated our front desk staff for their excellet service. However, we are regret falling short with regard to the cleanliness. We have shared your comments with our housekeeping team to ensure we are more diligent in our efforts to maintain the cleanliness of our property. Thank you for choosing our hotel for your stay. We hope you will give us another occasion to exceed your expectations on a future visit. Sincerely, Hotel Management
The room looked dingy and the floors similar. Window was broken and taped, I was on the ground level and did not feel secure in the room. Staff was okay.
Business response:
Margaret, thank you for being our guest. We are sorry for the housekeeping and maintenance issues you encountered in your room and regret the inconvenience caused. We have taken note of your comments and have shared it with the appropriate teams so that we can improve our service and facilities going forward. On a positive note, we are pleased you liked our associates. We do hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
Me & one of your night workers agree that y’all need to sell some Red Bull in the vending machine! No one really drinks Rockstar! Also, my microwave was missing the plate thing to help the food rotate & warm up! Other than that, it was a nice stay. GET RED BULL PLEASE!
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Never stayed at an extended stay before in my life, however for the price it was ok. Amenities.... well my expectations were low based on the other reviews so no pool, no gym, limited breakfast bar... eh not a big deal for one guy only in town for business. However my only pain point was not on the hotel or staff, but the throughout the week there would be a wretched variation of food smells that were coming from the rooms... the rooms have their own little kitchen setup which is nice if you are cooking in house and want to ... read more
Business response:
Thank you for your review. We are happy that overall you enjoyed your stay at our hotel. However, we are sorry for the odor you experienced while you were here. We would have been more than happy to try to correct the issue prior to your departure, and we hope that you will give us another chance to provide you with the exceptional stay you deserve. Thank you once again, and we hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Ok for 1 night! Customer service was pleasant, but room needs some repairs such as ac was rattling, carpet was dirty and Muggy. Pantry has out of date cabinets and sink.
Business response:
Jeffrey, thank you for sharing your thoughts about your recent stay. We apologize for the cleanliness issues and the difficulties you faced with the HVAC unit in your room. We would have loved the opportunity to resolve this issue while you were here and would have moved you to another room upon request. Your comments have been noted. On a positive note, we are happy you liked our great service. We hope you will choose to stay with us in the future so that we can provide you with a better experience. Sincerely, Hotel Managem... read more
Bathroom was dirty. Odd smell in the room. Smoke detector chirped every few minutes.
Business response:
It was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way, and we weren’t to the mark in this attempt. Your feedback for the odor and cleanliness issues has been shared with the housekeeping team for review and action. Our maintenance team has also been alerted to check the fire alarm and do the needful. Please consider giving us an opportunity to showcase our improved side on a future date. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Edison - Raritan Center
How is Extended Stay America - Edison - Raritan Center rated?
Extended Stay America - Edison - Raritan Center has a 4.2 star rating with 1,487 reviews.
When is Extended Stay America - Edison - Raritan Center open?
Extended Stay America - Edison - Raritan Center is open now. It will close tomorrow at 12:00 a.m.