Extended Stay America - Edison - Raritan Center

Business response:

Thank you for taking the time to share your rating. Our goal is to provide an excellent experience for every guest, so we always want to know if there is anything we can do to improve your experience as we would love to ensure your complete satisfaction. We appreciate your feedback and hope to have the opportunity to serve you better in the future. Sincerely, General Manager 

Business response:

Thank you for reviewing your stay with us. We're pleased to know overall you had a comfortable time, but we're sorry you were not informed about our grab-and-go breakfast policy. Since the breakfast concept is grab-and-go, we do not have any seating arrangements been made. We value your feedback and hope you will visit us again in the future. Sincerely, General Manager 

Business response:

Thank you for sharing your experience at Extended Stay America. We are glad to know you loved the service provided by our courteous associates and had a great time here. It was a pleasure hosting you, and we hope to welcome you back soon. Sincerely, General Manager 

Business response:

Aleksandra, thank you for staying with at Extended Stay America. We're pleased to know you found as at a fair price and enjoyed your time with us. However, we're sorry we were unable to provide you clean, fresh room as per your expectations. Your concerns have been addressed to our housekeeping team to ensure it is not repeated again. We hope to see you again soon. Sincerely, General Manager 

Business response:

Thank you for being our guest. We are happy that overall you were pleased with your stay and that you found us to be a good value. We hope to have the chance to better serve you. Sincerely, General Manager 

Business response:

Thank you posting a review of your stay. We apologize for the problems with your room. We have shared your comments with our housekeeping staff, and we will be more diligent in our efforts. We appreciate your valuable feedback and hope we have the chance to make it up to you at a future date. Sincerely, General Manager 

Business response:

Joel, we appreciate your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, General Manager 

Business response:

Ataba, thank you for selecting Extended Stay America - Edison - Raritan Center. It makes us happy to know that we were able to deliver a pleasant stay to you. We appreciate your feedback and hope to have you as our guest again. Sincerely, General Manager 

Business response:

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager