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Extended Stay America - El Paso - Airport
- Hotels
- El Paso, TX
About this business
Location details
6580 Montana Ave., El Paso, TX, 79925, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good
Business response:
Dear Sylvain, Thank you for your feedback. We are pleased to hear that your stay was overall satisfactory. However, we are always striving to improve and would love to know more about your experience to help us enhance our services. We look forward to welcoming you back for a future stay and ensuring an even better experience.Sincerely,Hotel Management
Great location, excellent relation between price & quality
Business response:
Dear Juan, Thank you for your glowing review! We are thrilled you enjoyed the excellent value and convenient location during your stay at Extended Stay America. We look forward to welcoming you back for another great experience!Sincerely,Hotel Management
The free breakfast was just some granola bars. The shower was constantly leaking water and was hard to turn on and off, it kept getting stuck.
Business response:
Dear Kristen, Thank you for your feedback. We apologize for the issues you encountered during your stay, including the breakfast offerings and the shower. We understand how these concerns impacted your experience, and we will address them promptly to ensure future guests enjoy a more comfortable stay. We appreciate you bringing this to our attention and hope to have the opportunity to welcome you back for a better experience.Sincerely,Hotel Management
Clean room, secure parking and a fab restaurant next door!
Muy bueno
Business response:
Dear Jesús, Thank you for choosing Extended Stay America. We are delighted that your stay was enjoyable, and we appreciate your kind words. We are committed to providing all our guests with a comfortable and memorable experience. We look forward to the opportunity to welcome you back for another wonderful stay in the future!Sincerely,Hotel Management
Over all the stay was nice. One thing I did notice however, was that the microwave didn’t work. Staff was friendly and willing to assist in solving this matter right away.
Checked in around 3pm there was no front desk agent had to wait around 10 minutes and finally somebody showed up but wasn't apologetic and didn't smile or didn't apologize. Where my room was located, the neighbors were younger males and they were up walking around yelling around all night and the next day they were still drinking and having a bbq in the parking lot. I don't know if they were always like that or if it was an isolated incident due to being the New Years holiday. The second night was quieter. Overall I would re... read more
Business response:
Dear Clarence, Thank you for sharing your feedback with us. We apologize for the delay during check-in and the lack of a warm welcome from the team. We also regret the noise disruptions caused by other guests, which we understand can impact your experience. We are pleased that you enjoyed the convenience of the kitchenette, and we will continue to enhance our services. We hope to provide you with a more peaceful and enjoyable stay next time. We look forward to welcoming you again soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - El Paso - Airport
How is Extended Stay America - El Paso - Airport rated?
Extended Stay America - El Paso - Airport has a 3.5 star rating with 3,402 reviews.
When is Extended Stay America - El Paso - Airport open?
Extended Stay America - El Paso - Airport is open now. It will close tomorrow at 12:00 a.m.