Extended Stay America - El Paso - Airport

Business response:

Dear Bran, Thank you for staying with us and for sharing your comments. We are delighted to read that you had a nice stay. We strive to provide a comfortable and enjoyable experience for all our guests. We look forward to welcoming you back to Extended Stay America for another great visit!Sincerely,Hotel Management 

Business response:

Dear Brandon, Thank you for your kind words about our team at Extended Stay America. We are delighted to know that our staff made a positive impression on your stay. It has always been our goal to provide friendly and attentive service, and we hope to welcome you back for another great experience in the future.Sincerely,Hotel Management 

Business response:

Dear Jesús Carlos,Thank you for sharing your feedback. We apologize for the issue you experienced with the sink. We appreciate you bringing this to our attention, and we will ensure that our maintenance team looks into it promptly. We strive to provide a comfortable stay for all our guests, and your input helps us improve our services. Should you have any further concerns during future visits, please don’t hesitate to reach out.Sincerely,Hotel Management 

Business response:

Dear Carlos, Thank you for sharing your thoughts about Extended Stay America. We're glad you appreciated the convenient location. We regret that the room's condition did not meet expectations and will address this with our team to ensure improvements. Your feedback helps us enhance our services, and we hope to provide a more enjoyable stay in the future.Sincerely,Hotel Management