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Extended Stay America - El Paso - Airport
- Hotels
- El Paso, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
6580 Montana Ave., El Paso, TX, 79925, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Needs remodeling
Business response:
Dear Marva, We appreciate your feedback and understand your perspective. We continually assess our facilities to ensure they meet the highest standards. Your input is invaluable as we strive to enhance our guests' experiences. Thank you for sharing your thoughts.Sincerely,Hotel Management
It was a beautiful clean room. Best thing about it, it has a kitchen. Stove to cook,sink and big refrigerator with freezer. Was very easy to book. Has lots of attractions all around. Highly recommended this place
Good
Business response:
Dear Joshua, It was a pleasure having you as our guest at Extended Stay America, and we want to thank you for sharing your review with other travelers. It is great to hear you enjoyed your stay and that our property and service met all your expectations! We look forward to sharing your positive feedback with our team. We hope you will revisit the next time you are in the city. Sincerely,Hotel Management
Súper bueno
Nice location but service can be better. It’s my first time staying at this location. Staff is polite & nice. Location is great away from traffic. I was in Room 137 which the door has gaps (you can see the light from outside) & sign of previous break in. Room does NOT have: 1). coffee making machine nor tea or coffee. Just 2 plastic cups. 2). Hair dryer. To borrow from hotel office, you need to surrender your id. This despite the hotel already has your credit card on file. Lastly, although it listed complimentary breakfast, ... read more
Business response:
Dear Guest, Thank you for taking the time to share your experience with us. We are glad to hear that you found our staff polite and accommodating and that you appreciated our convenient location. However, we apologize for the inconveniences you encountered during your stay, including the condition of your room and the lack of amenities provided. Your feedback regarding the gaps in the door, the absence of coffee-making facilities, the hair dryer, and the breakfast setup is concerning, and we will address these issues with ou... read more
Not a great experience. Overnight stay to head to airport early. The toilet dud not flush, had to get a plunger from the front desk and use it everytime we went to the bathroom. There was no exhaust fan in the bathroom. The carpet had gum stains. The smoke detector had plastic bags over it. The breakfast was not set up at 6 am.
Business response:
Dear Wendy, We are truly sorry to hear about your experience regarding the issues during your stay. We will work with our maintenance team to ensure that all areas of concern are promptly and effectively resolved to prevent such occurrences. Also, we appreciate you letting us know about the smoke alarm. We take safety precautions such as these very seriously and will have our property engineer inspect your guest room. Thank you again for staying with us and bringing these concerns to our attention. We hope to have another op... read more
Frequently asked questions about Extended Stay America - El Paso - Airport
How is Extended Stay America - El Paso - Airport rated?
Extended Stay America - El Paso - Airport has a 4.3 star rating with 1,953 reviews.
When is Extended Stay America - El Paso - Airport open?
Extended Stay America - El Paso - Airport is open now. It will close tomorrow at 12:00 a.m.