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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
6580 Montana Ave., El Paso, TX, 79925, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
The room smelled of faint cigarette smoke despite asking for a non-smoking room.
Business response:
Dear JAIME, Thank you for sharing your feedback. We apologize for the inconvenience you experienced regarding the cigarette smoke odor in your non-smoking room. Ensuring a clean and comfortable environment for our guests is our priority, and we regret that we fell short in this instance. Your feedback is valuable, and we will address this issue with our housekeeping team to prevent such occurrences in the future. Please accept our apologies for any discomfort caused, and we appreciate your understanding. Thank you for bringi... read more
Like the cleaning and lobby crew and doors didn’t close very well
Business response:
Dear Marco, Thank you for your feedback of your stay at Extended Stay America and for recognizing our cleaning and lobby crews. We're glad to hear that you found their efforts satisfactory. We apologize for any inconvenience caused by doors that didn't close properly during your stay. Rest assured, we'll address this issue promptly to ensure a smoother experience for our guests. Your comfort and satisfaction are important to us, and we appreciate your input. We hope to have the opportunity to welcome you back soon. Sincerely... read more
Great
Extended Stay America - El Paso - Airport has a 4.3 star rating with 1,953 reviews.
Extended Stay America - El Paso - Airport is open now. It will close tomorrow at 12:00 a.m.