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Extended Stay America - El Paso - West
- Hotels
- El Paso, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
990 Sunland Park Dr., El Paso, TX, 79922, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
A Wonderful Experience! **A Wonderful Experience** Our stay at the Extended Stay America was so enjoyable that we decided to extend it. From the moment we arrived, we were impressed by the kind and responsive staff who made our stay memorable. **Exceptional Service** One of the standout features of this hotel is the staff's dedication to guest satisfaction. When we discovered that our microwave wasn't working, they had a replacement brought to our room within five minutes. This level of responsiveness and efficiency truly ma... read more
One night stay! It’s a very clean, staff friendly, well maintained hotel. No real frills, but just what i needed.
Business response:
Dear Guest, Thank you for your positive feedback! We are delighted that you found Extended Stay America clean, with friendly staff, and well-maintained. Providing a comfortable and welcoming experience is our priority, and we are glad we could meet your needs. We look forward to welcoming you back for another enjoyable stay!Sincerely,Hotel Management
En general es buen hotel La persona que esta en el turno nocturno y en general los empleados de recepción son muy rudos en su trato, el desayuno incluido es solo avena y cafe, eso no es desayuno
Kaity was at the front desk and let me pick my room. She also gave me the option of getting a late check out, very helpful, very professional, and offered all amenities.
Business response:
Dear Guest, We're delighted to hear about your positive experience with Kaity at Extended Stay America! Providing excellent service is our priority, and we're thrilled she could assist you with your preferences. We'll ensure she receives recognition for her professionalism. Thank you for choosing our hotel, and we look forward to welcoming you back soon!Sincerely,Hotel Management
Everything was spotless and well organized.
Mediocre Counter help was amazing. The cleanliness of the room was not. Dust bunnies everywhere, bathroom did not look like its been cleaned in a while, door had old coffee stains. Blankets on beds were so old they were not soft, felt like a loofah. Holes on sheets. Tv lost its connection had to unplug several times. Fridge was not cold enough for drinks or milk. No kitchen items (kitchenette) old carpet made the place smell like a seafood place. Grab n go bfast muffins were stale. Its time for the owner to invest money into... read more
Business response:
Dear Guest, Thank you for your detailed feedback. We are pleased to hear our counter staff provided excellent service. However, we sincerely apologize for the cleanliness and maintenance issues you encountered. We will address these concerns with our housekeeping and maintenance teams immediately. Additionally, we will review the quality of our grab-and-go breakfast items, as guest satisfaction is our top priority. Your input is invaluable in helping us improve our services. We appreciate your feedback and hope you will cons... read more
Comfortable stay
Business response:
Dear Sarayha, Thank you for your feedback about your comfortable stay at Extended Stay America. We're delighted to hear that you had a pleasant experience with us. Providing a cozy and welcoming environment for our guests is our priority, and we're glad we succeeded in making your stay enjoyable. Your satisfaction means a lot to us, and we appreciate your recognition of our efforts. Thank you for choosing us, and we look forward to welcoming you back again soon!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - El Paso - West
How is Extended Stay America - El Paso - West rated?
Extended Stay America - El Paso - West has a 4.3 star rating with 1,272 reviews.
When is Extended Stay America - El Paso - West open?
Extended Stay America - El Paso - West is open now. It will close tomorrow at 12:00 a.m.