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Extended Stay America - Findlay - Tiffin Avenue
- Hotels
- Findlay, OH
About this business
Location details
2355 Tiffin Ave., Findlay, OH, 45840, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Overall the stay was good. Hotel could use some updates. There was strong smell of Marijuana when entering and exiting the lobby. There was a breakfast advertised but we were not told it was "grab and go" until checkin and were disappointed to only see little muffins, granola bars, and oatmeal available. If there isnt a breakfast don't advertise one. Also, the pool hours were not posted anywhere for us to see and the guy there at checkin had no idea about them. The room was good for the most part. The phone wasn't working wh... read more
Business response:
Dear Guest, We appreciate your detailed feedback regarding your recent stay with us. While we are pleased to hear that you found the room comfortable and clean, we apologize for the issues you encountered with the amenities and services. Your concerns regarding the breakfast options and the pool hours will be addressed with our team to ensure more precise communication in the future. Additionally, we apologize for the inconvenience with the phone and the sofa sleeper linens. Your feedback is invaluable as we continuously str... read more
Cindy & Tracy were both very helpful in assisting us with issues with our reservation made through a third party company. Both were very friendly and accommodating.
Nice employees Stacy the employee that checked us in is amazing, so sweet and kind. The other employees were also nice. The pool was the perfect water temperature to
Business response:
Dear Brittany, Thank you for reviewing your stay at Extended Stay America. We enjoyed reading your comments about the excellent hospitality you received from our associates, and we are delighted to have exceeded your expectations. Team members like Stacy are a perfect example of the passionate and dedicated spirit of service that we value, and we are delighted that our caring hospitality was the highlight of your stay. It was a pleasure hosting your visit, and we hope to welcome you again soon.Sincerely,Hotel Management
Friendly and helpful staff
Staff and Location were Great!, Customer Service and the Room was Great! This location is a great hotel to stay. Thank You
Business response:
Dear Frances, Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you found the hotel location convenient and that you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with our team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon!Sincerely,Hotel Management
Usual amenities, ice bucket, cups for hot drinks not available in room. Sink without stopper.
Business response:
Dear Martha, We apologize for the inconvenience you experienced during your stay. Your feedback about the missing amenities and sink stopper is concerning, and we appreciate you bringing it to our attention. We will address these issues with our team to ensure such oversights are rectified promptly. Your comfort is our priority, and we are committed to providing a more seamless experience for our guests. Should your travels bring you back to the area, we hope to have the opportunity to welcome you for a much-improved stay. T... read more
Frequently asked questions about Extended Stay America - Findlay - Tiffin Avenue
How is Extended Stay America - Findlay - Tiffin Avenue rated?
Extended Stay America - Findlay - Tiffin Avenue has a 4 star rating with 835 reviews.
When is Extended Stay America - Findlay - Tiffin Avenue open?
Extended Stay America - Findlay - Tiffin Avenue is open now. It will close tomorrow at 12:00 a.m.