Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave.

Business response:

Angeles, thank you for taking the time to review your stay at Extended Stay America. We're glad overall you had a pleasant experience while you were here, but we're sorry for the inconvenience you had due to our hotel policy. Please know our housekeeping is done on a weekly basis to respect the privacy of our guests and offer minimal intrusion, but we are happy to provide this service to you at a minimal fee. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management 

Business response:

Thank you for the excellent review of Extended Stay America. We're delighted to know you were impressed with the service provided by our wonderful associates and that you loved your well-appointed room. We look forward to having you as our guest again whenever you return to the area. Sincerely, Hotel Management 

Business response:

Denis, thank you for staying with us and for taking the time to post a review. We are sorry our hotel did not meet all your expectations. We will share your feedback with the people in our organization who are responsible for formulating plans for future renovations. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management 

Business response:

Jarrad, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to review your stay at Extended Stay America. We're glad to know you liked your room, but we're sorry you were disturbed at night by noise from other guests of the hotel. We wish we had the opportunity to address the issue while you were here as we would have done our best to ensure you were comfortable. We appreciate your feedback and hope you will come back to see us soon. Sincerely, Hotel Management 

Business response:

Garland, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management 

Business response:

Ramon, thank you for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management 

Business response:

Thank you for the great review! It is always exciting to know that we met all your expectations and we are glad you enjoyed your stay. It was our pleasure serving you at Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for choosing our hotel. Although from the rating it seems you overall had a pleasant stay, we are sorry you were unhappy with our breakfast offerings. Your feedback has been shared with our brand leaders to determine new breakfast choices. We hope to have an opportunity to welcome you back so that we can make your next visit a memorable one. Sincerely, Hotel Management