This profile has been claimed by the business owner or representative.
Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave.
- Hotels
- Fort Lauderdale, FL
About this business
Location details
5851 N. Andrews Ave, Fort Lauderdale, FL, 33309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
It’s great and comfortable but you have to ask the front desks for things you need like coffee maker, utensils, pots or pans and etc.. but the front desk staff are very nice.
Business response:
Mary, thank you for choosing to stay with us at Extended Stay America. We're glad you had a pleasant experience while you were here and that you were impressed with the service provided by our associates. However, we're sorry for the inconvenience you had due to our hotel policy. Please know to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the rooms. It was a pleasure to have you as our guest, and we hope to see you ... read more
Generally clean and functional and good value. In a good location as well.
Business response:
Thank you for taking the time to review your stay at Extended Stay America. We're happy to know you were impressed with our affordable rates and that our location was convenient for you. We appreciate your feedback and look forward to your next visit! Sincerely, Hotel Management
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Business response:
Courtney, thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
One night stay just a quick layover, adequate but very basic. Might be ok for a true extended stay
Business response:
Steven, we appreciate you for evaluating your visit to our hotel. We are glad to know you had a pleasant stay with us and liked most of our offerings. It was a pleasure serving you, and we hope to see you again soon. Sincerely, Hotel Management
Im extremely please with my stay ,dispite the negitive remarks i've read ...the staff are warm and friendly..the place was clean..it wasn't no 5 star hotel but it close to..it was worth the buck...i'll stay again
Business response:
Thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management
Dont stay in this motel. When we got there, which was about 10 pm because of delayed flight, the person who checked us in, first said he couldn't find our reservation until I showed him the confirmation on my phone. He wasn't that friendly and when I asked where the elevator was he just said over there. Where? The room had a bad musty smell. When I ask where the ice machine was at the next morning the cleaning lady pointed out a 7- 11 across the street and said they don't have an ice machine there and that I could get it acr... read more
Business response:
Glen, thank you for evaluating your stay with us. We apologize for the difficulties you encountered while you were here. Please be assured that we have discussed your feedback with the concerned teams, and we’re taking necessary steps to prevent such situations from happening again. We hope to have a future opportunity to restore your confidence in our hotel. Sincerely, Hotel Management
Bang for your buck Terrible service, the lady at the front desk is so rude. Will not be coming back here. The rooms are okay but sometimes there is broken things in the rooms.
Business response:
Syed, we truly care about delivering excellent service and well-appointed rooms to all of our guests and thus apologize for all of the issues you encountered when staying here. Your feedback has been shared with every department involved, and we are working hard to deliver the type of hospitality that you should always expect from us. We greatly value your patronage and hope you re-evaluate us on your next visit as we hope to regain your confidence in our brand. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave.
How is Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave. rated?
Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave. has a 3.3 star rating with 3,039 reviews.
When is Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave. open?
Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave. is open now. It will close tomorrow at 12:00 a.m.