Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave.

Business response:

Thank you for sharing your kind rating. We are happy you enjoyed your stay and were satisfied with all that we have to offer. Thanks again for allowing us to be of service, we hope to have the pleasure of doing so again on your next visit to Fort Lauderdale - Cypress Creek - Andrews Ave. Sincerely, General Manager 

Business response:

Thank you for sharing your review. We are thrilled to read you had a great stay at Extended Stay America - Fort Lauderdale - Cypress Creek - Andrews Ave. Thank you for mentioning our staff, especially Leesha. She is a true asset to our team, and we will be sure to share your compliments. Thanks again for your feedback, and we hope to see you again soon! Sincerely, General Manager 

Business response:

Thank you for posting your review of our hotel. We are glad our location close to I-95 was convenient for you and our clean facility was to your satisfaction. We appreciate your feedback and hope you will choose us again! Sincerely, General Manager 

Business response:

Thank you for taking the time to provide us with your feedback. We are glad you were overall satisfied with our hotel. However, we are sorry for the unexpected power outage during your stay and would like to offer apologies for the inconvenience this caused. Our maintenance team worked diligently to get the power restored as soon as possible. We hope this incident does not keep you from choosing us again on your next visit to our area. We look forward to having you stay with us again. Sincerely, General Manager 

Business response:

Thanks for taking the time to evaluate our hotel. Although your overall stay was satisfactory, we apologize for the slow Wi-Fi connectivity you experienced. We understand how important this service is. We hope to have the opportunity to welcome you back again so that we can make it up to you. Sincerely, General Manager 

Business response:

Many thanks for taking the time to post your generous ratings online. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America - Fort Lauderdale - Cypress Creek - Andrews Ave. Sincerely, General Manager 

Business response:

Thank you for reviewing your pre-cruise stay at Extended Stay America - Ft Lauderdale-Cypress Creek-Andrews Ave. We are happy to note that you enjoyed your well-appointed room and the good value we offer in the area. We appreciate you recommending us and look forward to seeing you again. Sincerely, General Manager 

Business response:

Thank you for selecting Extended Stay America - Fort Lauderdale - Cypress Creek - Andrews Ave. for your visit and for sharing your comments. We are so happy to read that you liked our friendly associates, central location which was perfect for your needs and your clean room as well. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager 

Business response:

Thank you for your stay and for your valuable feedback. We appreciate your positive comments. However, we are sorry our recently renovated facility did not meet your expectations and apologize for the service issues you experienced. Our goal is to maintain the highest standards, so your review will be discussed with the management team to make necessary corrections. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager