Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave.

Business response:

Thank you for choosing our hotel and for your rating. We want all of our guests to enjoy their stay, so we apologize if any inconveniences were experienced. It was our pleasure hosting you, and we hope you give us another opportunity to serve you better in the future. Sincerely, General Manager 

Business response:

We are delighted you chose to stay with us at Extended Stay America - Fort Lauderdale - Cypress Creek - Andrews Ave. I appreciate you highlighting our staff for the excellent service they provide and for finding us to be a reasonable value. Thanks for recommending us, and we can’t wait to welcome you back soon. Sincerely, General Manager 

Business response:

Thank you for choosing to stay at Extended Stay America-Ft Lauderdale-Cypress Creek-Andrews Ave. We are pleased to know that our location was the highlight of your visit. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit. Sincerely, General Manager 

Business response:

Thanks so much for your feedback regarding your stay at Extended Stay America-Ft Lauderdale-Cypress Creek -Andrews Ave. We are delighted to know that our location was convenient for your plans and you enjoyed our clean facilities. Having said that, we are sorry for the noise issues you encountered from the guests in our hotel and for the inconvenience this caused. It was a pleasure to have you as our guest, and we hope to see you again very soon! Sincerely, General Manager 

Business response:

We appreciate your business. We are happy to note that your stay was pleasant and our facilities were adequate for your needs. Thank you for staying at Extended Stay America-Ft Lauderdale-Cypress Creek-Andrews Ave. We would love to welcome you back the next time you are in the area. Sincerely, General Manager 

Business response:

Thank you for being our guest and for your wonderful feedback! We are delighted you had an overall excellent stay and found us to be a good value. Every team member here at Extended Stay America - Fort Lauderdale - Cypress Creek - Andrews Ave. works hard to deliver a great guest experience, so we really appreciate you noticing their efforts. We hope you will visit again soon! Sincerely, General Manager 

Business response:

Thank you for being our guest and rating your experience! We are pleased you had an overall comfortable visit, however, it seems we missed meeting some of your expectations. We hope you will give us another chance to welcome you back for a better stay the next time you are in this area. Sincerely, General Manager 

Business response:

Thank you for posting a review so future travelers can read about your pleasant experience here at Extended Stay America - Fort Lauderdale - Cypress Creek - Andrews Ave. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments have been shared with the team, and they were very appreciative of your recognition. Thanks again for being our guest, we look forward to your next stay! Sincerely, General Manager 

Business response:

Thank you for choosing our hotel and for sharing your review. We apologize for not meeting all your expectations and for the issues you experienced. Your feedback is valuable to us as continually improve our facilities. Thank you for being our guest, and we hope you will consider staying with us again. Sincerely, General Manager