Extended Stay America - Fort Lauderdale - Cypress Creek - NW 6th Way

Business response:

Thank you for staying at Extended Stay America. We are glad to know you enjoyed your time with us and that our staff took a great care of yours. It was a pleasure having you, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to post a review. We are sorry you were unhappy with our housekeeping policy. Please know, to respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy to provide you this service at your request for a minimal fee. Thanks again, and we hope to host you back in the future. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to tell us about your visit! We are happy your overall stay was good, but we want it to be perfect. We always want to exceed the expectations of our guests, and we genuinely apologize for not doing so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the perfect stay you deserve. Sincerely, Hotel Management 

Business response:

We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management 

Business response:

Thank you for rating your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management 

Business response:

Daniel, thank you for being our guest at Extended Stay America. It’s a pleasure to know you liked your clean and comfortable accommodation. On behalf of everyone here, we invite you to stay with us again. Sincerely, Hotel Management 

Business response:

Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Thanks for being our guest at Extended Stay America. We are delighted to read you had a comfortable stay and liked your room. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We will verify the information on our website is current and accurate so our guests are aware of our amenities and offerings. Thank you for sharing your feedback, and we hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management 

Business response:

Karen, we are happy you were pleased with most of our services, but I am sorry your stay was not quite perfect. We encourage you to try us again on your next trip when in the area. I am confident you will have a better experience. Sincerely, Hotel Management