Extended Stay America - Fort Lauderdale - Cypress Creek - NW 6th Way

Business response:

Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for returning to the Extended Stay America. There is no better compliment than a guest who keeps coming back time after time! We are so glad you continue to enjoy our hospitality. It is always a pleasure to have you as our guest, and we look forward to your next stay. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. Although you liked the size of your room, we are sorry for the issues you experienced. This is not the level of service we generally provide, and it certainly does not meet our standards. Your comments will be shared with the appropriate team members, so we can take action to prevent these issues from happening again. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management 

Business response:

Cordell, thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

Business response:

Charlene, thank you for your nice rating and letting us know that your stay at Extended Stay America was a great one. It was a pleasure having you and your family as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management 

Business response:

Thank you for choosing to stay with us. We're glad to know you liked our well-kept hotel and that overall you had a pleasant time with us. However, we're sorry our grab-and-go breakfast offerings were not to your liking. We have made a note of your feedback as we plan any changes to our selections. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management 

Business response:

Thanks for taking the time to share your comments online regarding your visit to Extended Stay America. It is a delight to know you were treated extremely well by our staff and their friendly service made for a memorable experience. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management 

Business response:

Tamieka, thanks for choosing Extended Stay America. We are thrilled to know you liked our well-maintained property and that you were impressed with our location as it was close to many restaurants and shopping venues. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management