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Extended Stay America - Fort Lauderdale - Davie
- Hotels
- Davie, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
7550 W. State Rd. 84, Davie, FL, 33317, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
The check-in was smooth - the staff waived the required credit card for deposit and the room was clean and in good condition... however, the trash positioned just outside the room REEKED really bad - smelled like urine and unfortunately the wind was blowing in the direction of the room - so as anyone exited the room - they got a whiff the foul smell
Business response:
Thank you for your candid feedback. We sincerely apologize for the housekeeping issues you encountered which resulted in less then a perfect stay. We have checklists in place to inspect every place after it has been serviced. Unfortunately, we missed something during this process and for that, we truly regret the inconvenience it caused. We are working with our housekeeping team to reiterate the importance of our daily duties to make sure this isn't repeated. We hope you will give us another opportunity to provide a better e... read more
Customer Service a little icy. Bathroom had hair in the sink.
Business response:
We strive to consistently deliver exceptional service, so we apologize that you had a disappointing experience with us. Your feedback is of utmost value, and we will use it as a training tool to improve our performance moving forward. We truly hope you will give us another chance to prove that we are committed to providing outstanding guest service. Sincerely, Hotel Management
Business response:
Tina, we appreciate your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management
Perfect location for my purposes, the shops I needed were very close, excellent staff, really helpful, the room was clean, maybe internet/wifi should be better
Business response:
Thank you for choosing Extended Stay America for your stay. We are glad to know our location was ideal for your needs and that you were impressed with the top-notch service provided by our associates. It was a pleasure having you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Very warm and understanding staff We needed this hotel for a medical emergency. The staff worked with us all the way, understanding the situation and anguish of trying to coordinate lodging from a distance when a loved one suffered a medicad emergency in Miami. In this huge world of corporate dealings, its nice to talk to human beings that actually listen and make an effort to accommodate policies to humanity. That is priceless.
Business response:
Thank you for your wonderful review of Extended Stay America. We are thrilled to read you were impressed with the courteous service provided by our associates. We will be sure to share your compliments with the entire team. Thanks again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Gary, many thanks for taking the time to post your rating online. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Convenient Location . Bathroom tub paint flakes evertime I take a shower . Ac unit is very loud .
Business response:
We appreciate you being our guest and for sharing the review with us. It was nice reading you loved our excellent location and had a nice stay with us. However, we apologize for the issues you had in your room and have shared the concerns with the maintenance team to check and fix them immediately. We hope the positive aspects of your stay will bring you back to us. Sincerely, Hotel Management
We stayed here during Hurricane Irma because it was close by and accepted pets. We left a day early because the power went out, after the power came back on(a coupleof days later) I found out that my credit card was charged again for the room plus an extra day. I have been trying to get this credited back to my card and I get told they have no record of it. Had to dispute it with the credit card company.
Business response:
Brenda, thank you for taking the time to evaluate your stay. We are pleased you had an overall nice stay. However, we are sorry for the issues you had with the billing and the inconvenience it caused. Please feel free to reach out our front desk for any further assistance. We would love the opportunity to serve you again. Sincerely, Hotel Management
Business response:
Thank you for the 5-star rating. We are delighted your visit with us was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Fort Lauderdale - Davie
How is Extended Stay America - Fort Lauderdale - Davie rated?
Extended Stay America - Fort Lauderdale - Davie has a 4.3 star rating with 1,514 reviews.
When is Extended Stay America - Fort Lauderdale - Davie open?
Extended Stay America - Fort Lauderdale - Davie is open now. It will close at 11:00 p.m.