Extended Stay America - Fort Lauderdale - Tamarac

Business response:

Tavar, thank you for the great review! We’re so happy to you loved the service provided by our excellent staff and that you enjoyed your time with us. On behalf of everyone here at Extended Stay America, we invite you to stay with us again! Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to review your recent stay. We are so glad you loved our comfy beds and got a great night's sleep! Our job is to provide a relaxing environment and we are happy to know your stay was completely satisfactory. Thank you for choosing Extended Stay America. We look forward to your next visit. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to evaluate your stay and for sharing your feedback. Our goal is to maintain the highest standards, and we apologize for falling short. We appreciate you letting us know how we can improve as well as what we are doing right. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management 

Business response:

Delano, we are delighted you had an outstanding stay at the Extended Stay America and you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. It’s a pleasure to know you found our location perfect for your needs and that you were impressed with our knowledgeable associates. However, we are sorry for the cleanliness issues you experienced while staying here. Your feedback has been discussed with our housekeeping team to be more diligent going forward. Also, please know to respect the privacy of our guests, housekeeping is done once a week and offer minimal intrusion. Towels are kept at the front desk and are complimentary. If we did n... read more

Business response:

Thank you for your comments. We are sorry you found the bed and pillows uncomfortable. We do have a variety of room configurations which may be more suitable to your needs the next time you stay with us. We appreciate your feedback as we continually strive to meet the needs of every guest. We hope to see you soon as our guest. Sincerely, Hotel Management 

Business response:

Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Thanks for the review of Extended Stay America. We are pleased to know you liked our well-maintained property and that we were able to meet your expectations at a great price. Thanks once more for your comments, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management