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Extended Stay America - Fort Lauderdale - Tamarac
- Hotels
- Tamarac, FL
About this business
Location details
3873 W. Commercial Blvd., Tamarac, FL, 33309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The continental breakfast can improve, because only offer coffee, coffee creamer, muffins, granola bars, hot water, tea bag, sugar, instant oatmeal in packet, no milk. The stairs in the building of my room had one used condom, the floor in front of the room have a bit of mud and in the parking have four beer cans and in the 4 days I was staying they were not cleaned these. Neither do they clean the rooms daily. The room was comfortable and clean, but you hear what talk in the rooms nearby. The facility is centric.
Business response:
Thank you for being our guest. We apologize for the cleanliness issues you encountered while you were here and for the inconvenience you had due to our hotel policy. Please be assured that we have discussed your feedback with our housekeeping team to be more diligent with our efforts moving forward. Also, know our housekeeping is done on a weekly basis to respect the privacy of our guests and offer minimal intrusion, but we are happy to provide this service to you at a minimal fee. We hope you will stay with us another time ... read more
The location is convenient, however, property can use some TLC... Staff need som more customers service training... Good for layovers not longer
Business response:
Anne, thank you for choosing to stay with us. We're glad to know our location was ideal for you and that you were pleased with the service provided by our associates. We have discussed your feedback with the people in our organization who are responsible for formulating plans for future renovations. We hope to have another opportunity to restore your confidence in us. Sincerely, Hotel Management
We had bed bugs in the first room we were assigned to not blaming the front desk staff but apparently the maids didn’t do a good job of cleaning out the rooms the second room I was placed was ok but the bathroom tub floor was rusty by the drain hole and the soap dish as well only reason y I’m upset is because I have kids and they could of easily gotten sick or bitten by those bed bugs
Business response:
Dear Guest, thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. Sincerely, Hotel Management
Very basic. Carpet stained and old. Bathroom fitting getting Pretty worn. I heard another customer complaining about lizard in their room.
Business response:
Thank you for sharing your experience. Although you had an overall pleasant time with us, we are truly sorry for the cleanliness issue you experienced in your room and regret the inconvenience it caused. We have shared your feedback with our housekeeping team to be more diligent in their efforts. Also, our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent future infestation. We hope you will consider returning to our hotel on your next visit to this area so th... read more
Business response:
Daisy, thank you for rating your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Business response:
Thank you for being our guest and for rating your experience. We regret to have missed the opportunity to provide you with a perfect stay. Please give us another chance to prove that we are committed to providing excellent guest experience. Sincerely, Hotel Management
Business response:
Renaya, thanks for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Business response:
Shauna, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Toilet clogged upon arrival... Dirty wash rag in the bath tub
Business response:
Thank you for evaluating your stay with us. We apologize for the cleanliness and maintenance issues you experienced while you were here. Please be assured that we have discussed your feedback with the respective teams in order to be more diligent with our efforts moving forward. We hope you will give us a chance to impress you on a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fort Lauderdale - Tamarac
How is Extended Stay America - Fort Lauderdale - Tamarac rated?
Extended Stay America - Fort Lauderdale - Tamarac has a 3 star rating with 3,480 reviews.
When is Extended Stay America - Fort Lauderdale - Tamarac open?
Extended Stay America - Fort Lauderdale - Tamarac is open now. It will close tomorrow at 12:00 a.m.