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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
5810 Challenger Pkwy., Ft. Wayne, IN, 46818, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
The staff were very friendly, but the hotel and room did not smell good.
Business response:
Genevieve, thank you for being our guest. Although you were impressed with our friendly associates, we are sorry for the smell you experienced in your room. We have asked our housekeeping team to deep clean the room to remove the odor. We hope the positive aspects of your visit will bring you back to us for an even better experience. Sincerely, Hotel Management
Business response:
Thanks for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management
Business response:
Wally, thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Good stay. Clean. No weird smells. Quiet.
Business response:
Thank you so much for making Extended Stay America a part of your plans. We are thrilled to know you were amazed by our well-maintained property and that we could meet your expectations for a perfect stay. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit. Sincerely, Hotel Management
Great place Excellent Hotel,friendly Reception nothing too much trouble.Very comfortable,quiet, nice bed,clean all facilities you could need.Highly recommend.
Business response:
Philip, thanks for the 5-star review of Extended Stay America. We are delighted to know you had a relaxing stay with us and the service provided by our staff was above and beyond your expectations. Our team has appreciated you for highlighting their efforts. Thank you once more for the kind comments, and we look forward to serving you at your second home. Sincerely, Hotel Management
Business response:
Janee, we appreciate you taking the time to share your positive rating regarding your experience at Extended Stay America. We are glad you enjoyed your visit and that our facilities and service were to your satisfaction. We hope to be your first choice every time you visit this area. Sincerely, Hotel Management
The staff was very friendly. We revived later in the evening and they were very accommodating
Business response:
Danielle, thank you for the wonderful review of Extended Stay America. We appreciate you taking the time to share your experience with other travelers. Our team will be pleased to know they had a role in making your stay with us a memorable one. On behalf of everyone here, we invite you to stay with us again the next time you visit Fort Wayne. Sincerely, Hotel Management
There was one towel and washcloth for a reservation for 4 people. Very basic amenities. Facilities were clean, however. Need more help at desk during peak hours, especially if hotel is sold out.
Business response:
Thanks for choosing us. We are sorry that we missed providing you with the towels and washcloths. Your feedback has been shared with the appropriate staff, and we are taking immediate steps to ensure our team is fully equipped to be more responsive going ahead. Your constructive feedback is appreciated, and we hope you will come back to see us soon. Sincerely, Hotel Management
Nice hotel, although hallway smelled like smoke. Also the "on-the-go" breakfast was more of a snack. Just muffins, snack bar or pack of oatmeal. Room was very clean though and staff were nice.
Business response:
Rebecca, thank you for being our guest at Extended stay America. We are pleased to know you liked your spotless room as well as our courteous associates. However, we are sorry for the odor issue you had and that you were also disappointed with our grab-and-go breakfast. We will certainly pass along your feedback to the food and beverage department as well as the housekeeping team at our hotel. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Extended Stay America - Fort Wayne - North has a 4.4 star rating with 819 reviews.
Extended Stay America - Fort Wayne - North is open now. It will close tomorrow at 12:00 a.m.