This profile has been claimed by the business owner or representative.
Extended Stay America - Fort Wayne - North
- Hotels
- Ft. Wayne, IN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5810 Challenger Pkwy., Ft. Wayne, IN, 46818, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We were in town for one night and stayed here as a family of 6. The beds were standard but the sofa bed wasn’t the most comfortable. The hotel was old, but well kept. The room was clean and the staff were very friendly and helpful. Very spacious room as well. My only complaint is the elevator was missing an inspection paper inside of it and it made a lot of noise and shook. I didn’t feel safe in the elevator. But other than that it was a good hotel.
Staff and management are extremely helpful and friendly.
Business response:
Dear Sean, Thank you for your kind words about our staff and management. We strive to provide exceptional service and hospitality to all our guests. Your appreciation means a lot to us, and we will continue to uphold our high standards of customer care. We look forward to welcoming you back at Extended Stay America for another enjoyable stay in the future.Sincerely,Hotel Management
Staff was great. Check in was awesome. Rooms (we had two) were in need of cleaning. If you’re looking for a bed for the night it’s fine. If you’re looking for anything more than that you should look somewhere else.
Business response:
Dear Jon, Thank you for taking the time to share your feedback with us. We're pleased that you had a positive check-in experience and that our staff provided excellent service during your stay. However, we apologize for any disappointment regarding the cleanliness of your rooms. Providing a comfortable and clean environment is essential to us, and we regret that we fell short of your expectations in this regard. Your feedback is invaluable to us, and we will address these concerns with our housekeeping team to ensure a bette... read more
Wasn’t bad at all. Especially coming from the hotel we had just left. Was kind of noisy but it was a weekend and it didn’t disturb us. Halls needed a good sweeping but our room was clean.
Awful customer service.
Business response:
Dear Nicole, Thank you for being our guest and for taking the time to share your valuable review. It is very disappointing to read that some of our associates were not as responsive or courteous as they should have been while accommodating you. This is certainly not the level of service we strive for. Please accept our apologies for any frustration caused. We are consistently working to improve our guest experience, and your insights are crucial to our continued efforts. We hope to welcome you back in the near future so we c... read more
Frequently asked questions about Extended Stay America - Fort Wayne - North
How is Extended Stay America - Fort Wayne - North rated?
Extended Stay America - Fort Wayne - North has a 4.4 star rating with 798 reviews.
When is Extended Stay America - Fort Wayne - North open?
Extended Stay America - Fort Wayne - North is open now. It will close tomorrow at 12:00 a.m.