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Extended Stay America - Fort Wayne - North
- Hotels
- Ft. Wayne, IN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5810 Challenger Pkwy., Ft. Wayne, IN, 46818, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice friendly reception by the manager. You can tell she takes pride in her operation.
Business response:
Dear Edwin, Thank you for your kind words about our manager and the friendly reception you received. We're glad to hear that you felt welcomed and that our manager demonstrated pride in his work. We strive to provide exceptional service to our guests, and your feedback is greatly appreciated. We'll make sure to pass along your compliments to our manager. Thank you for choosing Extended Stay America, and we hope to welcome you back in the future.Sincerely,Hotel Management
Very dark outside at 9:45. Lights came on after my arrival. Problem with technology checking me in. Tina was pleasant and kept trying. Room smelled like smoke, even though it’s a non-smoking hotel. I’ve never stayed anywhere that required a $100 damage deposit for a one night stay before.
Business response:
Dear Sandra, We regret that we couldn't give you a better impression from the moment you arrived, and we apologize for the inconvenience during your check-in. Unfortunately, technical issues arise from time to time, and we appreciate your patience as our associate tried her best to accommodate you. We also tried to keep our guests informed about our deposit policy by publishing this information on our booking sites; we regret that you didn't notice this before your arrival. Furthermore, we apologize for the disruption to you... read more
Business response:
Thank for providing us with your feedback. We strive to provide 10 out of 10 service!
Having stayed at several extended stays in various places, previously, and checking out the picture of the exterior of the hotel, I thought I was making the right decision. However, the inside of the hotel is very outdated, needs a ton of work. Even though it’s an extended stay, and you have a decent kitchen, you have to make special arrangements to get utensils and plates, etc. from the front desk. One positive is that our room was clean. I definitely will not be staying here again.
Business response:
Dear Shayne, Thank you for being our guest. We are pleased you had a pleasant time here and were happy with your clean room. However, we agree that our accommodations, while well-maintained, require updating. We are in the process of finalizing the details of our upcoming remodel. In the meantime, we will continue to do an excellent job of keeping our rooms clean and fresh for our guests. We appreciate your observations and concerns, and we have taken note of both. Please consider giving us a second chance to provide the hos... read more
One night stay! Everything was fine. We were allowed to check in a little early which helped us out a lot. My only disappointment was there was not a coffee pot in the room and I was not told coffee was available in the lobby. Note to housekeeping- the top of the refrigerator was very dirty.
Business response:
Thank you for providing us with feedback. We will definitely point out the tops of refrigerators to our housekeepers. Thanks!
nice little kitchen in room
Business response:
Dear Debra, All of us here at Extended Stay America are thrilled to hear you loved your time with us! Thank you for sharing your generous compliments. We appreciate you mentioning how convenient it was to have a fully equipped kitchen in your suite, as this is an essential feature for many of our travelers. We provide our guests with the perfect home away from home, and we are glad you agree! It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely,Hotel Management
Dog barking from 3-530 am both morning.
Business response:
Dear Christy, Thank you for taking time out of your day to leave us your feedback on our hotel. We apologize for the dog barking and for the frustration this caused. If this happens in the future, please let our front desk know, as we have a pet policy so our guests are not disturbed. Thank you for your business; we appreciate you choosing us. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Fort Wayne - North
How is Extended Stay America - Fort Wayne - North rated?
Extended Stay America - Fort Wayne - North has a 4.4 star rating with 798 reviews.
When is Extended Stay America - Fort Wayne - North open?
Extended Stay America - Fort Wayne - North is open now. It will close tomorrow at 12:00 a.m.