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Extended Stay America - Fort Wayne - South
- Hotels
- Fort Wayne, IN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8309 West Jefferson Blvd., Fort Wayne, IN, 46804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice and clean.
No ice, no silverware, plates or glasses etc
Business response:
Dear Mary, We appreciate your review and thank you for your feedback. We certainly apologize for any miscommunication regarding our dishware policy. Our front desk team makes every effort to communicate details on our amenities during check-in, and it appears as if we failed to share information on the availability of our dishes. To ensure cleanliness for every guest, we keep the dishware at our front desk, and our team is happy to deliver them to the guest's suite. We have shared your comments with our team for improvement.... read more
Location is great. Overall the hotel was okay. Outdated appliances, and fixtures, lobby smelled, but the room smelled nice. Door bolt lock was loose, but the bolt was good. Biggest complaint was the paper thin blankets, and then they didn't have any extras available. The worker said they didn't have any,and they run short a lot. It worked for a quick overnight.
Service was nice, But the queen bed was very small the sheets and blankets were thin. No utensils in the room, I had to ask the front desk attendant.
Business response:
Dear Karisha, our goal is to provide an outstanding stay for every guest; therefore, we apologize for the inconvenience you encountered. We cannot thank you enough for your patience and understanding. We are grateful for your time and hope you will revisit so we can provide the seamless, exceptional experience that you deserve.Sincerely,Hotel Management
The first room we were assigned to had not been cleaned, so back to the desk for another room. The staff was apologetic and quickly found another room. The rooms were dated. I am not sure the fridge worked and there was a puddle coming from the fridge and onto the floor by the door. The “kitchen” floor did not seem clean and was sticky. When I mentioned Ed the fridge leak to the staff (a different person than the night before) she had nothing to say related to an apology or intention to fix. The metal frame of the bed was vi... read more
Business response:
Dear Penny, thank you for being our guest and reviewing our hotel. We appreciate you pointing out specific items you loved and things where we can improve. We apologize for your room not being ready for occupancy and for any inconvenience caused by moving to a new one after your arrival. Our promise to our guests includes a commitment to providing a clean and well-maintained environment, and we are very sorry that did not happen when you were here. We also apologize for the behavior of our associate at the front desk for not... read more
Carpet was old and stained
Business response:
Dear Daveson, thank you for your candid review. We apologize for your concerns about the carpet in your room; thank you for bringing this to our attention. In the future, please know our front desk is always available to make the most of your visit. We would have loved to resolve this while you were here. Hopefully, we will have the opportunity to make it up to you on a future visit. Thank you again.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Fort Wayne - South
How is Extended Stay America - Fort Wayne - South rated?
Extended Stay America - Fort Wayne - South has a 4.4 star rating with 1,259 reviews.
When is Extended Stay America - Fort Wayne - South open?
Extended Stay America - Fort Wayne - South is open now. It will close tomorrow at 12:00 a.m.