This profile has been claimed by the business owner or representative.
Extended Stay America - Fort Wayne - South
- Hotels
- Fort Wayne, IN
About this business
Location details
8309 West Jefferson Blvd., Fort Wayne, IN, 46804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This is one of the nicest properties I have stayed at in awhile. The staff went above expectations and were just the best ever. The lady working the check in area was just amazing. Truly the best at customer service forgive I may spell her name wrong (densise) sorry, but she was truly the best I have come encounter with in a long time and has made my stay truly remarkable. The housekeeping to, truly were spectacular at doing what was needed done. I highly recommend this location on anyone’s next stay.
Business response:
Thank you for posting such kind comments about our hotel, especially about our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved your stay. We look forward to sharing your comments with our team. Thank you for choosing Extended Stay America and recommending us. We look forward to welcoming you again soon! Sincerely, Hotel Management
Good place would stop again. We stopped here a day after a snow storm and found the parking lot pretty good except for the handicapped spots which were icy and had big clumps of snow and ice making it somewhat of a challenge. Pets are allowed just wish the owners would control them better and the staff should say that barking needs to be controlled. Other than that the staff was very good and helpful. The room was excellent and everything else was good a clean.
Business response:
Thomas, thank you for choosing to stay at Extended Stay America. We are glad to know you had a nice time with us and that you were impressed with our courteous associates and well-appointed accommodations. However, we are sorry about the dog barking and the disturbance this caused. We hope you alerted the front desk team so we could have had a conversation with the pet owner to reiterate our pet policy. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management
Check in Room was not ready for check in at 445 p.m. when I arrived. Told receptionist I had to use the restroom and she did not allow me to do that. I had to leave and go elsewhere to use a public restroom.
Business response:
Thank you for your review. We are sorry your suite was not ready upon arrival and regret the service issue you encountered. We have shared this with the appropriate team so we can improve our guest experience. We understand your frustration and invite you to stay with us the next time you visit this area. Sincerely, Hotel Management
Comfortable room, customer service was nice when called to request more items
Business response:
Thank you for being our guest. We are pleased to know you liked our accommodations and courteous associates. It was a pleasure hosting you, and we hope to see you again in the future. Sincerely, Hotel Management
Business response:
Juli, thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Took about 10 minutes for someone to finally come to the front desk and then the room had a hole in the wall by the bathroom.
Business response:
Kimberly, thank you for being our guest at Extended Stay America. We are glad to know overall you had a nice time with us, but we are sorry for the inconvenience caused upon arrival and regret the issue you had in your suite. We value your comments as we are always looking for ways to improve. Thank you for staying with us. We look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fort Wayne - South
How is Extended Stay America - Fort Wayne - South rated?
Extended Stay America - Fort Wayne - South has a 3.7 star rating with 1,875 reviews.
When is Extended Stay America - Fort Wayne - South open?
Extended Stay America - Fort Wayne - South is open now. It will close tomorrow at 12:00 a.m.