This profile has been claimed by the business owner or representative.
Extended Stay America - Fort Wayne - South
- Hotels
- Fort Wayne, IN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8309 West Jefferson Blvd., Fort Wayne, IN, 46804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Nick, thank you for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Super réception at the front desk with a fantastic smile
Business response:
Thank you for being our guest at Extended Stay America and for the fantastic feedback. We are thrilled to know you were so impressed with our front desk associate and had a great stay here. Thank you again for your nice comments. We look forward to your next visit! Sincerely, Hotel Management
Canceling Due to Inclement Weather-NOT Option I understand hotels have cancelations for a reason, but when the weather is extremely terrible (winter weather warning), is out of your control and there is no willingness between hotel and Hotel.com to reduce or forego a room charge this is extremely frustrating. It definitely shows the safety of its guests are not the priority and greed/making a buck is the priority. I had dealt with multiple highway closures and accidents as I journeyed from MI to IN. A 2 1/2 hour trip turned ... read more
Business response:
Ellen, thank you for reviewing our hotel. We sincerely apologize for the mix-up with your reservation and for the service issues, you encountered while you were here. Please be assured that we’re reviewing this situation to see what went wrong and taking extra care to avoid this in the future. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management
Clean and comfortable room, and super friendly/accomodating staff.
Business response:
Thank you for your delightful review of our hotel. Your positive comments about our associates and accommodations are greatly appreciated. Thank you for choosing Extended Stay America. We hope you are already planning another visit our way. Sincerely, Hotel Management
It was sufficient. It was disappointing that the kitchenette included no dishware, pots/pans or silverware to even utilize it. Super small lobby and the floor was wet/slippery due to snow being tracked inside. The thermostat didn't display the correct temperature in our room. It was 0 outside and we were so hot with it set at 62 we had to turn the heat lower (58) to just be comfortable.
Business response:
Thank you for reviewing your stay. We are sorry for the issue you had in your room and regret as our hotel policy was not explained to you upon arrival. Please know, to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk, and our team gladly delivers them to your suite. We appreciate your feedback and hope to see you back in the future for a memorable experience. Sincerely, Hotel Management
No good for 3 nights maybe better for a long stay I was given the wrong type of room, ( two rooms with one bed each for for large construction workers) and was basically told it was my fault. Mind you, the room I needed was the same price and the lady at the front desk told me there was plenty of them available. Also there breakfast is a complete joke, granola bars and coffee.
Business response:
Chris, thank you for reviewing your stay. We are sorry you were unhappy with our breakfast offerings and regret the front desk service issue you encountered. Your comments have been addressed with the appropriate staff members, and we are taking every possible measure to ensure it does not happen again. Also, your feedback has been shared with our brand leaders to determine new breakfast offerings. We hope we will have the pleasure of welcoming you back to our hotel in the near future to provide you with a much better stay. ... read more
This place is great! I love that I can prepare my meals that helps me save money. Their prices are great too! The staff is always very helpful and friendly. One of the staff went outside to shovel the walkway so we could be safe
Business response:
Thank you for the 5-star review of Extended Stay America. We are thrilled to know you liked having a fully-equipped kitchen to cook your own meals and that you were awed by our excellent hospitality. Thank you for your positive comments, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fort Wayne - South
How is Extended Stay America - Fort Wayne - South rated?
Extended Stay America - Fort Wayne - South has a 4.4 star rating with 1,299 reviews.
When is Extended Stay America - Fort Wayne - South open?
Extended Stay America - Fort Wayne - South is open now. It will close tomorrow at 12:00 a.m.