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Extended Stay America - Fort Worth - Medical Center
- Hotels
- Fort Worth, TX
About this business
Location details
1601 River Run, Fort Worth, TX, 76107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Had a problem with the booking I paid for a double bed hotel stated they didn’t have 1 and then was offered a queen bed with a sofa bed so I accepted that but when I got in the room it was only 1 queen bed. I had to call my booking company Expedia to get it straightened out and also on the hotel website it doesn’t states that a 50.00 deposit is required that was another problem luckily I had 50.00 or would’ve have had any where to sleep. So hopefully this place get it together real soon
The room had an outlet that was burned. We booked a particular room and they said they did not have a room like that for us. I requested a bottom floor due to bad knees and yet we were on second floor and only stairs to use.
Business response:
Dear Kimberly, Thank you for taking the time to write a review of yourstay. Your feedback will assist us in our efforts to continually improve our service and guest experience. We hope to have the opportunity to provide you with a betterstayin the future.Sincerely,Hotel Management
Buen punto cerca de todo.
Business response:
Dear Hector, Thank you for your feedback! We are delighted you enjoyed our convenient location and that your experience was satisfactory. We look forward to welcoming you back to Extended Stay America on your next visit!Sincerely,Hotel Management
Great
Welll first off I called to see if I could get an early check in because I was having a treatment done. He said he would try his best, but when I called back he was very rude to me. Than there was a naked man running around the hotel and the police was called. The bathroom had a men’s hair all over the sink and in the toilet was gross. Around the toilet was dirty. I wasn’t happy.
Business response:
Dear Elizabeth, Thank you for sharing your experience with us. We appreciate your insights and are grateful for your feedback. We sincerely apologize for the issues you faced, including the cleanliness of the bathroom and the unfortunate incident you encountered. We strive to maintain a high standard of service and cleanliness, and we regret that we fell short during your stay. Your comments have been shared with our team to ensure an enhanced experience for future guests. We hope you will give us another opportunity to prov... read more
Frequently asked questions about Extended Stay America - Fort Worth - Medical Center
How is Extended Stay America - Fort Worth - Medical Center rated?
Extended Stay America - Fort Worth - Medical Center has a 4.2 star rating with 1,389 reviews.
When is Extended Stay America - Fort Worth - Medical Center open?
Extended Stay America - Fort Worth - Medical Center is open now. It will close tomorrow at 12:00 a.m.